Palembang Store Leader — Retail Manager

Pt Kompas Gramedia Group; Palembang; On-site; IDR 89,280,000 - 133,920,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Job summary

Pt Kompas Gramedia Group is seeking a dynamic Retail Store Manager for our Palembang store. You will oversee daily operations, drive sales, lead a team, and ensure top customer service and visual presentation in line with brand standards.

The role demands strong leadership, experience in retail management, and the ability to motivate staff to achieve ambitious targets while maintaining operational efficiency and budget discipline.

Qualifications

• 3-5 years of experience in retail management or a supervisory role.
• Proven track record of achieving sales targets and driving profitability.
• Strong leadership, communication, and interpersonal skills.
• Experience in staff training, motivation, and performance management.
• Excellent understanding of retail operations, inventory control, and visual merchandising.

Responsibilities

• Manage day-to-day store operations to ensure smooth functioning.
• Lead, train, and motivate a team of retail associates to hit sales and service goals.
• Develop and implement sales strategies to maximize revenue and profitability.
• Oversee inventory management, stock control, receiving, and visual merchandising standards.
• Ensure exceptional customer service and handle escalated issues.
• Maintain store presentation and brand-aligned visuals across the space.
• Manage staff scheduling, performance reviews, and development plans.
• Control store expenses and ensure adherence to budget.
• Enforce company policies and procedures consistently.
• Monitor store performance metrics and implement improvement plans.

Skills

Retail management

Leadership

Staff management

Customer service

Sales strategy

POS systems

Education

High school diploma

Bachelor's degree in Business

Tools

POS systems

Job description

Pt Kompas Gramedia Group is seeking a dynamic Retail Store Manager for our Palembang store. You will oversee daily operations, drive sales, lead a team, and ensure top customer service and visual presentation in line with brand standards.

The role demands strong leadership, experience in retail management, and the ability to motivate staff to achieve ambitious targets while maintaining operational efficiency and budget discipline.