Order Processing Engineer - Service

Maschinenfabrik Reinhausen GmbH; Jakarta Pusat; Hybrid; IDR 167,400,000 - 256,680,000; Full time

Job summary

Maschinenfabrik Reinhausen GmbH is seeking an Order Processing Engineer - Service in the Jakarta/Tangerang area to manage customer specifications for voltage regulators and related transformer accessories. You will input orders into SAP and support technical and commercial negotiations.

You will lead service projects, select subcontractors, and coordinate with global teams, with readiness to travel domestically and internationally. English proficiency is required.

Qualifications

• Bachelor's degree in Electrical Engineering or related field.
• 3–5 years of Transformer Service experience.
• Knowledge of transformers with hands-on service and commissioning.
• Willingness to travel domestically and internationally.
• Strong analytical and problem-solving skills.
• Proficient in English, both written and spoken.

Responsibilities

• Interpret, clarify and realize customer specs for offers and orders on voltage regulators and transformer accessories.
• Enter customer orders into SAP for internal processing and planning.
• Participate in technical and commercial negotiations or clarification meetings.
• Lead a project team to organize, plan, schedule and execute service projects (maintenance, retrofitting, diagnostics, troubleshooting on-site).
• Select subcontractors/partners, monitor performance and escalate as needed.
• Perform site visits when required.
• Collaborate with internal technical, commercial and logistics teams across Reinhausen factories.

Skills

Negotiation

Project management

Analytical thinking

Communication

Team leadership

Travel readiness

English proficiency

Education

Bachelor's degree in Electrical Engineering

Tools

SAP

MS Office

Job description

At the world market leader in energy technology, you will contribute to keeping the energy supply stable in the future.With our intelligent digital and analogue solutions, you will help shape the implementation of the energy transition.In a global team of 5.400 committed colleagues, which is characterised by the unique cohesion of our family-run group of companies. Reinhausen - where Power meets Passion.For we are looking for you aslocation Tangerang, JakartaOrder Processing Engineer - ServiceWhat awaits you :

What awaits you :

• You will be responsible for interpreting, clarifying, and realizing customer specifications for offers and orders related to voltage regulators and accessories for power transformers.
• You will enter customer orders into SAP for internal processing and planning.
• Your role will involve active participation in technical and commercial negotiations or clarification meetings, contributing to successful outcomes.
• You will lead a project team to organize, plan, schedule, and execute customized service projects related to routine maintenance, retrofitting, diagnostics, troubleshooting on-site of Transformer Control equipment and components, as well as commissioning and decommissioning of transformers.
• You will be responsible for selecting subcontractors/partners according to defined criteria, monitoring their performance, conducting timely escalations in case of qualitative shortfalls and cooperation issues, and initiating suitable actions promptly.
• You will perform site visits when required.
• You will collaborate closely with internal technical, commercial, and logistics teams across Reinhausen's factories.

What you bring to the table:

• You are an Indonesian citizen.
• You hold a Bachelor's Degree in Electrical Engineering or a related Engineering field.
• You possess basic knowledge of Mechanical Engineering.
• You have 3–5 years of experience ideally in Transformer Service.
• You possess knowledge of transformers, supported by hands-on service and commissioning experience.
• You will have an advantage if you bring experience in international project management and execution.
• You apply strong analytical and problem-solving skills in your work.
• You are able to meet tight deadlines effectively.
• You show intercultural understanding, communicate clearly, and maintain a solution-oriented approach.
• You exhibit an entrepreneurial mindset with a holistic perspective.
• You are willing to travel both domestically and internationally.
• You are proficient in written and spoken English.
• You have strong computer skills, especially in MS Office; knowledge of SAP is considered a plus.