Operations Support Specialist

integrity asia; Indonesia; On-site; IDR 803,520,000 - 1,339,200,000; Full time

Job summary

Integrity Indonesia is seeking an Operations Support Specialist to coordinate day-to-day activities, manage freelancers and vendors, and support reporting and documentation. The role involves collaboration with internal teams, international stakeholders, and ensuring efficient processes.

Ideal candidates have a Bachelor’s degree with 1–2 years in related roles, strong organizational skills, and proficiency in Microsoft Office, including Excel. Fluency in Indonesian and English is expected.

Qualifications

• Bachelor's degree in Business Administration, Management, Accounting, Finance, Psychology, or related fields.
• 1–2 years of experience in operations support, administration, recruitment operations, talent acquisition, freelancer/vendor management, or related roles.
• Experience managing freelancers, contractors, vendors, or recruitment platforms is a plus.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Coordinate day-to-day operational activities and support business projects.
• Manage freelancer and vendor coordination, including sourcing support, onboarding, documentation, and engagement.
• Support operational reporting, data management, and administrative processes.
• Assist with invoice verification, payment coordination, budget tracking, and expense documentation.
• Maintain accurate records and ensure operational processes are executed effectively.
• Identify opportunities to improve workflows and enhance operational efficiency.

Skills

Strong organizational skills

Attention to detail

Multitasking

Communication skills

Problem solving

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office

Job description

We are looking for an Operations Support Specialist to help ensure smooth and efficient business operations through operational coordination, freelancer management, administrative support, and process improvement initiatives.

In this role, you will work closely with internal teams, freelancers, vendors, and international stakeholders to manage operational activities, maintain accurate documentation, and support business growth.

What You’ll Do

• Coordinate day-to-day operational activities and support business projects.
• Manage freelancer and vendor coordination, including sourcing support, onboarding, documentation, and engagement.
• Support operational reporting, data management, and administrative processes.
• Assist with invoice verification, payment coordination, budget tracking, and expense documentation.
• Maintain accurate records and ensure operational processes are executed effectively.
• Identify opportunities to improve workflows and enhance operational efficiency.

What We’re Looking For

• Bachelor's Degree in Business Administration, Management, Accounting, Finance, Psychology, or related fields.
• 1–2 years of experience in operations support, administration, recruitment operations, talent acquisition, freelancer/vendor management, or related roles.
• Experience managing freelancers, contractors, vendors, or recruitment platforms is a plus.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office, especially Excel.
• Good communication skills in Bahasa Indonesia and English.
• Comfortable working with international teams and diverse stakeholders.
• Proactive, adaptable, and solution-oriented mindset.

About Integrity Indonesia

Integrity Indonesia is a foreign investment company that has been operating in Indonesia for more than 25 years, providing professional services in fraud prevention, detection, investigation, and business integrity.

Our services include employment background screening, whistleblowing systems, due diligence, investigation services, market intelligence, asset tracing, brand protection, anti-counterfeiting, and other integrity-related solutions that help organizations manage risks and make informed decisions.

As we continue to grow, we are looking for passionate, driven, and integrity-focused individuals who are ready to take on new challenges, develop their expertise, and contribute to meaningful work in a dynamic professional environment.

Integrity Indonesia is an equal opportunity employer. We welcome individuals who are committed, proactive, and motivated to grow together with us.