Operations Intern: Docs, Compliance & Process Improvement

Pt Hm Sampoerna Tbk.; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 223,200,000 - 357,120,000; Full time

Benefits offered by this job

Competitive salary package

Performance incentives

Extensive training and development

Health and wellness benefits

Career progression opportunities

Job summary

Pt Hm Sampoerna Tbk. seeks a Management Consultant specializing in Business Process Improvement to join our team in Surabaya. You will analyze current processes, identify bottlenecks, and design optimized workflows to reduce costs and boost efficiency across client operations.

Responsibilities include collaborating with cross-functional teams, documenting SOPs, and presenting findings to client leadership. 3–5 years in related roles and a Lean/Six Sigma mindset are preferred.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 3-5 years of experience in business process analysis or operational consulting.
• Proficiency in process mapping and BPM methodologies.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent report writing and presentation abilities, comfortable with client interaction.

Responsibilities

• Analyze existing business processes to identify improvements, cost reductions, and efficiency gains.
• Design and document optimized processes, workflows, and SOPs.
• Develop and implement process improvement initiatives using Lean and Six Sigma.
• Collaborate with cross-functional teams to ensure integration and adoption of new processes.
• Prepare detailed reports and presentations outlining findings and recommendations for client leadership.

Skills

Analytical thinking

Problem solving

Report writing

Presentation skills

Client communication

Process mapping

Education

Bachelor's degree in Business Administration

Industrial Engineering

Operations Management

Tools

Process mapping tools

BPM methodologies

Job description

Management Consultant - Business Process Improvement

Our client is actively seeking a dedicated Management Consultant with a focus on Business Process Improvement to join their team in Surabaya. This role is critical in helping clients streamline their operations, enhance efficiency, and reduce costs through systematic process analysis and redesign. You will work closely with clients to identify bottlenecks, inefficiencies, and opportunities for innovation, translating insights into practical, implementable solutions that drive significant operational gains and improve overall business performance.

About the Role

Our client is actively seeking a dedicated Management Consultant with a focus on Business Process Improvement to join their team in Surabaya. This role is critical in helping clients streamline their operations, enhance efficiency, and reduce costs through systematic process analysis and redesign. You will work closely with clients to identify bottlenecks, inefficiencies, and opportunities for innovation, translating insights into practical, implementable solutions that drive significant operational gains and improve overall business performance.

Key Responsibilities

• Analyze existing business processes to identify areas for improvement, cost reduction, and efficiency gains.
• Design and document optimized business processes, workflows, and standard operating procedures.
• Develop and implement process improvement initiatives, utilizing methodologies such as Lean and Six Sigma.
• Collaborate with cross-functional teams to ensure successful integration and adoption of new processes.
• Prepare detailed reports and presentations outlining findings, recommendations, and expected benefits for client leadership.

Requirements

• Bachelor's degree in a relevant field such as Business Administration, Industrial Engineering, or Operations Management.
• 3-5 years of experience in business process analysis, operational consulting, or a similar role.
• Proficiency in process mapping tools and business process management (BPM) methodologies.
• Strong analytical and problem-solving skills with a detail-oriented approach.
• Excellent report writing and presentation abilities, comfortable interacting with various levels of client management.

Benefits

• Competitive salary package and performance incentives.
• Extensive training and development programs to enhance consulting skills.
• Robust health and wellness benefits.
• Opportunity to work on diverse projects across different sectors.
• Supportive team environment with clear career progression paths.