Operation Strategist Analyst

Cermati.com; Daerah Khusus Ibukota Jakarta; On-site; IDR 100,440,000 - 167,400,000; Full time

Job summary

Cermati.com is seeking a candidate for Operations Excellence to develop scalable processes, drive efficiency, and monitor key metrics and SLA. You will analyze data to identify issues, propose improvements, and implement plans. Collaboration with other operations teams is essential to success.

The role welcomes fresh graduates with relevant background and emphasizes multitasking, analytical thinking, and problem-solving in a fast-paced environment.

Qualifications

• 1 year experience in Operations Excellence or related improvements.
• Experience coordinating projects & campaigns across teams.
• Ability to multitask and work in a fast-paced, team environment.
• Strong analytical skills and data review capability.
• Strong problem-solving with root-cause identification.

Responsibilities

• Develop and set scalable processes for the collection team.
• Improve current processes to increase efficiency.
• Monitor metrics and SLA of operations processes and maintain efficiency.
• Analyze data to identify problems and build improvement plans.
• Collaborate with operations teams for process improvement and implementation.

Skills

Process improvement

Data analysis

Project coordination

Root cause analysis

Team collaboration

Multitasking

Analytical thinking

Communication

Education

University degree

Job description

Job Description

• Our collection team grow so fast, you will develop and set scalable processes
• Improve our current process to be more efficient.
• You will monitor metrics & SLA of our operations process and maintain it at the most efficient and effective level.
• You will analyze the data, find the problems, develop the improvement recommendation, and implement the improvement plan.
• You will work closely with other operations team for business process improvement and implementation.

Qualifications

• Having experience at least for 1 year in Operation Excellence or operations improvements, fresh graduates from reputable university and relevant background are welcome to apply.
• Experience in coordinating projects & campaigns across teams.
• Ability to multitask and execute in a fast-paced, team-oriented environment
• Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
• Strong problem-solving skills and ability to identify root causes
• Working knowledge of medium-large operations
• Fresh Graduate Welcome