NOC Engineer

PT Bekasi Fajar Industrial Estate, Tbk; Cikupa; On-site; IDR 100,000,000 - 180,000,000; Full time

Job summary

Bekasi Fajar Industrial Estate Tbk is seeking a seasoned NOC Engineer to safeguard our backbone network and customer services in a 24/7 environment. You will monitor devices via NMS, pinpoint faults, and drive resolutions while coordinating with Estate and Maintenance teams to accelerate repairs.

Required is at least 5 years of ISP experience, OTDR testing proficiency, and familiarity with fiber optics, FTTH, and Metro Switch. Willingness to work shifts and be on site is essential.

Qualifications

• Educational background in informatics or related field.
• At least 5 years of NOC engineer or network troubleshooting experience.
• Experience with ISPs is required.
• Familiar with OTDR testing and fiber optic splicing.
• Knowledge of NMS, FTTH and Metro Switch; on-site work willingness.

Responsibilities

• Monitor backbone network and services 24/7 to ensure availability and performance.
• Identify fault locations, determine root causes and implement solutions.
• Coordinate with Estate and Maintenance teams to speed repairs.
• Install/configure network devices and perform fiber optic installations.
• Prepare daily network reports and escalate issues as needed.

Skills

NOC monitoring

Fiber optics

NMS familiarity

OTDR testing

On-site work

Education

SMK/D3/S1 in Informatics/CS

Tools

OTDR

Fiber optic splicing

NMS

Metro Switch

Job description

The NOC Engineer is responsible for maintaining the availability and performance of the company’s backbone network and customer services in a 24/7 operation, ensuring every network incident is identified, resolved to its root cause, and properly reported. Key duties include monitoring backbone devices and services through the Network Management System (NMS), identifying fault locations and root causes and determining solutions, coordinating with the Estate and Maintenance teams to accelerate repairs, escalating issues to principals or distributors when required, installing and configuring network devices, performing and supervising indoor and outdoor fiber optic installation, activating customer services, implementing active device projects, and preparing daily network reports.

Qualifications

Minimum Vocational High School (SMK), Diploma (D3), or Bachelor’s degree (S1) in Informatics Engineering, Computer Science, or a related field.

At least 5 years of experience as a NOC Engineer or in network troubleshooting.

Experience working at an Internet Service Provider (ISP).

Able to perform OTDR testing and fiber optic splicing.

Familiar with NMS, fiber optics, FTTH, and Metro Switch.

Strong analytical and problem-solving skills.

Willing to work in shifts and to be on site whenever required.

Bekasi Fajar Industrial Estate Tbk is part of a big Group Company in Indonesia, The Argo Manunggal Group.

We manage and develop strategically located industrial estate, MM2100 Industrial Town.

Our office located in Jakarta & MM2100 Area.

Currently our company is growing rapidly and looking for qualified people for the following positions.

Bekasi Fajar Industrial Estate Tbk is part of a big Group Company in Indonesia, The Argo Manunggal Group.

We manage and develop strategically located industrial estate, MM2100 Industrial Town.

Our office located in Jakarta & MM2100 Area.

Currently our company is growing rapidly and looking for qualified people for the following positions.