Network Security Firewall Engineer
Location: Jakarta, Indonesia
Job Overview
We are looking for a skilled Network Security Firewall Engineer to design, configure, manage, and optimize enterprise network security infrastructure, with a strong focus on Palo Alto Networks firewalls and Panorama.
The successful candidate will have strong expertise in network security, firewall administration, routing, switching, VPN technologies, and enterprise LAN/WAN environments. This role will work closely with IT, Security, and Infrastructure teams to maintain secure, reliable, and high-performing network connectivity across environments.
Key Responsibilities
- Design, configure, manage, and maintain Palo Alto Networks firewalls, including security policies, NAT, VPNs, and related security configurations.
- Administer and manage Palo Alto Panorama for centralized firewall management, policy administration, monitoring, and configuration.
- Monitor, troubleshoot, and optimize network performance, availability, and security across enterprise environments.
- Implement, manage, and maintain network infrastructure including routing, switching, LAN, WAN, and VPN solutions.
- Perform regular firewall rule reviews, policy updates, cleanup, and optimization to improve security, performance, and compliance.
- Conduct firewall and network audits, risk assessments, and security reviews to identify vulnerabilities and areas for improvement.
- Support firewall migrations, upgrades, configuration changes, and policy optimization with minimal impact to business operations.
- Monitor and investigate network security events, supporting incident response, threat analysis, and security investigations when required.
- Collaborate closely with IT, Security, Infrastructure, and other technical teams to ensure secure and reliable connectivity across on-premises and cloud environments.
- Troubleshoot complex network and firewall issues and provide timely resolution for incidents and service requests.
- Maintain accurate network diagrams, firewall documentation, configurations, procedures, and operational records.
- Provide technical support, knowledge transfer, and guidance to other members of the network and infrastructure teams.
- Contribute to continuous improvement of network security architecture, operational processes, and security controls.
Required Skills & Qualifications
- Strong understanding of enterprise networking protocols and technologies, including:
- TCP/IP
- DNS
- DHCP
- BGP
- VLANs
- Routing and switching
- VPN technologies
- Hands-on experience administering Palo Alto Networks firewalls, including:
- Firewall configuration and troubleshooting
- Security policy management
- NAT and VPN configuration
- Security profiles and threat prevention
- Panorama administration
- Strong understanding of network security concepts, including intrusion detection/prevention, threat prevention, access control, and security monitoring.
- Experience managing enterprise-level LAN, WAN, and VPN infrastructures.
- Practical experience with firewall migrations, upgrades, rule reviews, and security policy optimization.
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to analyze network and security events and support incident response and threat investigation.
- Strong communication and collaboration skills, with the ability to work effectively across IT, Security, Infrastructure, and business teams.
- Ability to create and maintain clear technical documentation and operational procedures.
Preferred Qualifications
- Palo Alto Networks certifications, such as PCNSA or PCNSE, are highly desirable.
- Experience with additional network and security platforms such as Fortinet, Check Point, or Cisco/Meraki is an advantage.
- Knowledge and hands-on experience with cloud networking and security across platforms such as:
- AWS
- Microsoft Azure
- Google Cloud Platform (GCP)
- Experience supporting enterprise security transformation, firewall modernization, or network infrastructure improvement initiatives is a plus.