Network Operations & Automation Engineer

PT Sea Group

Indonesia

On-site

IDR 120,000,000 - 180,000,000

Full time

6 days ago

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Job summary

PT Sea Group is seeking a Network Operations professional to help keep network services across regional offices stable, secure, and reliable. You will handle incidents, monitor infrastructure, and troubleshoot issues across LAN, WLAN, firewall, VPN, and SD-WAN environments.

The role emphasizes change management, documentation, and collaboration with internal teams, service providers, and vendors. It offers opportunities to contribute to automation and infrastructure projects.

Qualifications

Degree in computer science, information technology, network engineering, or related field.
Familiarity with TCP/IP, DNS, DHCP, and basic routing/switching.
Exposure to tools like Wireshark, NMAP, packet captures, and logs.

Responsibilities

Provide day-to-day network operations support including incident handling and ticket closure.
Monitor network infrastructure and coordinate responses to degradation or failures.
Troubleshoot connectivity, routing, switching, wireless, firewall, VPN, and authentication issues.
Conduct root cause analysis with internal teams, vendors and service providers.
Operate and support enterprise network infrastructure including LAN, WLAN, firewall and SD-WAN.
Execute authorized configuration changes, maintenance and upgrades per change management.
Support network hardware installation, migration, and rollout across regional offices.
Participate in vulnerability remediation and infrastructure hardening activities.
Contribute to regional network infrastructure deployments and projects from requirements to handover.
Explore automation, programming and AI-assisted engineering tools to improve operations.