Network Engineer (Implementation)

PT Mitra Teleinformatika Perkasa; Kebayoran Baru; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

PT Mitra Teleinformatika Perkasa is seeking an IT Infrastructure Administrator to implement, maintain, and administer the computing environment in line with IT best practices. You will diagnose and resolve hardware/software issues and interface with customers and teams to ensure timely problem resolution.

The role requires the ability to work independently or in a team, managing multiple complex tasks with tight deadlines while delivering strong communication and service quality.

Qualifications

• Experience with network products (Cisco, Force10, Aruba, Arista, Juniper or Huawei).
• Ability to comprehend complex technical topics and communicate clearly.

Responsibilities

• Implement, maintain, and administer IT infrastructure and related computing environment.
• Diagnose, troubleshoot, and resolve hardware, software, or other system problems.
• Interface with customers, technical staff, team members, and management to identify issues and provide strong customer service.
• Keep customers informed of problem resolutions and follow up with testing and troubleshooting.

Skills

Network hardware expertise

Job description

Implement, maintain, and administer IT infrastructure and related computing environment including computer hardware, software, and related documentation in accordance with IT best practices.

Diagnose, troubleshoot, and resolve hardware, software, or other system problems, and replace defective components when necessary and subject to available resources.

Interface with customer, technical staff, team members, and management to identify issues, negotiate changes, meet deadlines, and provide strong customer service both orally and in writing, as appropriate.

Keep customer informed of how and when problems are resolved

Involved in any additional follow up, testing and troubleshooting

Required Skills and Experience:

Experience with network product (Cisco, Force10, Aruba, Arista, Juniper or Huawei)

Ability to maintain a consistently high level of attention to detail.

Ability to comprehend complex technical topics and specialized information.

Ability to work independently and as a team member to solve difficult technical challenges on a global scale

Ability to handle multiple complex tasks, with tight deadlines concurrently.

Excellent interpersonal and communications skills

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Information Technology Services 51-100 employees

PT Mitra Teleinformatika Perkasa is a leading consultancy and integrator of Enterprise Storage/ Business Continuity solutions and Corporate Systems Solutions. The company boast a list of project awards and an established customers base focusing on the Telecommunications, Oil and Gas, Financial services, and Manufacturing industries. These have been achieved with the primary management of Mitra Teleinformatika Perkasa with their history of supporting the enterprise in Indonesia for the last two decades. Since 2003, Mitra Teleinformatika Perkasa has been assigned as the premiere EMC partner in Indonesia. EMC is worlds reliable and trusted performance-proven storage technology and primarily regarded supplying the enterprise storage for critical IBM Mainframe, Midrange as well as the open system market. Today many critical industry applications have been deployed the systems including Telco, airlines, banking, oil, and manufacturing industry. To provide a broader width of solutions, Mitra Teleinformatika Perkasa has been appointed the premier distributor with the madate with several principals and partners, including DELL, IBM, F5, Symantec. and McAfee. Today, Mitra Teleinformatika Perkasa is reputed for our expertise and domain knowledge and service commitment to achieve the highest standards of IT service delivery.

PT Mitra Teleinformatika Perkasa is a leading consultancy and integrator of Enterprise Storage/ Business Continuity solutions and Corporate Systems Solutions. The company boast a list of project awards and an established customers base focusing on the Telecommunications, Oil and Gas, Financial services, and Manufacturing industries. These have been achieved with the primary management of Mitra Teleinformatika Perkasa with their history of supporting the enterprise in Indonesia for the last two decades. Since 2003, Mitra Teleinformatika Perkasa has been assigned as the premiere EMC partner in Indonesia. EMC is worlds reliable and trusted performance-proven storage technology and primarily regarded supplying the enterprise storage for critical IBM Mainframe, Midrange as well as the open system market. Today many critical industry applications have been deployed the systems including Telco, airlines, banking, oil, and manufacturing industry. To provide a broader width of solutions, Mitra Teleinformatika Perkasa has been appointed the premier distributor with the madate with several principals and partners, including DELL, IBM, F5, Symantec. and McAfee. Today, Mitra Teleinformatika Perkasa is reputed for our expertise and domain knowledge and service commitment to achieve the highest standards of IT service delivery.

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