Modern Workplace Engineer Staff

PT. Intikom Berlian Mustika; Daerah Khusus Ibukota Jakarta; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

PT. Intikom Berlian Mustika is seeking an IT Infrastructure Specialist to join our Modern Workplace team in Jakarta. You will implement projects, configure Microsoft 365, Teams, SharePoint, and related technologies according to customer requirements.

You will troubleshoot, provide technical guidance, and create documentation while collaborating with colleagues to deliver reliable modern workplace solutions and continuously learn new technologies to improve service quality.

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum 2 years of experience in IT infrastructure or Modern Workplace roles.
• Strong knowledge of Microsoft 365, Active Directory, and Exchange Server.
• Good communication skills and ability to interact with customers and internal teams.

Responsibilities

• Implement projects based on schedules defined by the Team Leader or Project Manager.
• Execute Modern Workspace infrastructure solutions, including installation, configuration, and testing of Microsoft 365, Microsoft Teams, SharePoint, and related technologies based on customer requirements.
• Optimize and troubleshoot Modern Workplace environments.
• Provide high-quality service and technical support to customers: resolve issues, provide guidance, and collaborate with team members.
• Explore and continuously learn both new and existing technologies to improve solution quality and effectiveness.

Skills

Communication

Fast learner

Teamwork

Independent work

2+ years experience

Education

Bachelor’s Degree

Tools

Microsoft 365

Active Directory

Exchange Server

Job description

What You Will Do

• Implement projects based on schedules defined by the Team Leader or Project Manager.
• Execute Modern Workspace infrastructure solutions, including: Installation, configuration, and testing of Microsoft 365, Microsoft Teams, SharePoint, and related technologies based on customer requirements.
• Optimization and troubleshooting of Modern Workplace environments.
• Provide high-quality service and technical support to customers:
  • Resolve technical issues related to Modern Workplace solutions.
  • Provide technical guidance and support to end users.
  • Collaborate with team members to support successful solution implementation.
  • Create and maintain technical documentation related to implementation, configuration, and troubleshooting.
• Explore and continuously learn both new and existing technologies to improve solution quality and effectiveness.

What We're Looking For

• Bachelor’s Degree (S1) in a relevant field.
• Minimum 2 years of experience in IT infrastructure or Modern Workplace-related roles.
• Strong knowledge of Microsoft 365, Active Directory, and Exchange Server.
• Good communication skills and ability to interact with customers and internal teams.
• Fast learner with a positive attitude and strong willingness to grow.
• Able to work independently and collaboratively in a team environment.