Mining Technical Sales Engineer (Mandarin Speaker)

PT Snf Polymers Indonesia; Banten; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

PT SNF Polymers Indonesia is seeking a Technical Sales Engineer (Mandarin Speaker) to provide technical service and application support to mining customers. You will act as the primary technical contact for assigned accounts and collaborate with Key Account Managers as needed.

This role requires a metallurgical or chemical engineering background, at least three years in mining or related fields, and fluency in Bahasa Indonesia, English, and Mandarin (HSK4+ preferred).

Qualifications

• Bachelor's degree in Metallurgical or Chemical Engineering.
• Minimum 3 years in mining, mineral processing, metallurgy, chemical industry, or technical sales.
• Proficient in Bahasa Indonesia and English; Mandarin required (HSK4+ preferred).
• Strong metallurgical/chemical process knowledge.
• Good presentation, negotiation, and problem-solving skills.
• Proficient with Microsoft Office.
• Willing to be placed in Karawaci, Tangerang.

Responsibilities

• Provide technical service and support to customers.
• Act as primary technical contact for assigned customers.
• Maintain proactive communication to address technical concerns.
• Support trials, testing, commissioning, and troubleshooting.
• Submit service visit and technical reports timely.
• Escalate complex issues to Technical/Lab Manager.
• Ensure compliance with procedures and guidelines.
• Provide feedback and performance data to support product development.

Skills

Technical sales

Client communication

Presentation skills

Negotiation

Problem solving

Education

Bachelor's degree in Metallurgical Engineering

Bachelor's degree in Chemical Engineering

Tools

Microsoft Office

Job description

PT SNF Polymers Indonesia is seeking a Technical Sales Engineer (Mandarin Speaker) to provide technical service and application support to mining customers. You will act as the primary technical contact for assigned accounts and collaborate with Key Account Managers as needed.

This role requires a metallurgical or chemical engineering background, at least three years in mining or related fields, and fluency in Bahasa Indonesia, English, and Mandarin (HSK4+ preferred).