Mining Support Service Section Head

PT Sumberdaya Sewatama ( Part of Tiara Marga Trakindo Group); Jakarta Pusat; On-site; IDR 223,200,000 - 446,400,000; Full time

Job summary

PT Sumberdaya Sewatama ( Part of Tiara Marga Trakindo Group) seeks an operations and maintenance leader to drive excellence across strategic contracts, improving service performance, profitability, and customer satisfaction in a dynamic industrial setting.

You will oversee project implementation, manage KPI/SLA, and ensure risk controls, HSE adherence, and strong client relationships while coordinating cross-functionally and visiting sites as needed.

Qualifications

• D3/S1 education in Mechanical Engineering, Automotive, Electrical, Industrial, Heavy Equipment, or Mining (preferred).
• 5–7 years of work experience in operational, maintenance, or related positions.
• POP or POM certificate (preferred).
• Understanding of operational management, maintenance, KPI/SLA, and risk management.
• Strong leadership, communication, and cross-functional coordination capabilities.
• Willing to conduct site visits as required by work needs.

Responsibilities

• Conduct operational management and maintenance, project implementation according to applicable contracts including KPI/SLA and penalties/Liquidate Damage (LD).
• Ensure and monitor Profitability/Gross Profit (GP) of each contract and MSS section consolidation with effective and efficient operational and maintenance cost control, and ensure revenue aligns with power plant production plans.
• Ensure risk control processes for each contract and MSS section run according to risk mitigation plans to prevent disruption to contract and MSS section targets.
• Maintain customer satisfaction and good relationships in all operational and maintenance contract management activities for MSS products.
• Ensure HSE program implementation in all work activities in MSS section.

Skills

Operational management

Maintenance oversight

KPI/SLA management

Risk management

Leadership

Cross-functional coordination

Site visits

Education

D3/S1 in Mechanical Eng/Automotive/Electrical/Industrial/Heavy Equipment or Mining

Job description

Lead operations and maintenance excellence across strategic contracts, ensuring high service performance, profitability, and customer satisfaction. Drive operational efficiency, manage business risks, uphold HSE standards, and deliver sustainable results in a dynamic industrial environment.

Key responsibilities

Conduct operational management and maintenance, project implementation according to applicable contracts including KPI/SLA and penalties/Liquidate Damage (LD)

Ensure and monitor Profitability/Gross Profit (GP) of each contract and MSS section consolidation with effective and efficient operational and maintenance cost control, and ensure revenue aligns with power plant production plans

Ensure risk control processes for each contract and MSS section run according to risk mitigation plans to prevent disruption to contract and MSS section targets

Maintain customer satisfaction and good relationships in all operational and maintenance contract management activities for MSS products

Ensure HSE program implementation in all work activities in MSS section

About you

D3/S1 education in Mechanical Engineering, Automotive, Electrical, Industrial, Heavy Equipment, or Mining (preferred)

5–7 years of work experience in operational, maintenance, or related positions

POP or POM certificate (preferred)

Understanding of operational management, maintenance, KPI/SLA, and risk management

Strong leadership, communication, and cross-functional coordination capabilities

Willing to conduct site visits as required by work needs