Merchant Growth & Activation Intern

Ultra Voucher; Jakarta Selatan; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

Ultra Voucher is seeking an Account Executive Intern to support merchant relations and activation activities in Jakarta. You will manage communications with existing merchants, monitor outlet performance, and help drive transaction growth through campaigns and onboarding of new features.

This internship targets final-year students or recent graduates in business-related fields, with a preference for those with experience in sales, marketing, or customer relations and a willingness to visit

Qualifications

• Final-year student or fresh graduate from Management, Business, Marketing, Business Administration, Communication, or a related field.
• Internship or organizational experience in sales, marketing, customer relations, account management, or a related field is preferred.
• Comfortable communicating with business owners and outlet staff.
• Good communication and basic negotiation skills.
• Detail-oriented and organized, with strong discipline in conducting regular follow-ups.
• Able to use Microsoft Excel/Google Sheets for basic data management, monitoring, and reporting.
• Target-oriented and comfortable managing multiple merchant accounts or portfolios.
• Willing to conduct visits to merchant outlets across Jabodetabek.
• Interest in the F&B industry, digital platforms, or marketplaces is a plus.

Responsibilities

• Support management and retention of existing merchants as the main contact for operational needs, questions and concerns.
• Maintain regular communication with merchants based on the assigned portfolio.
• Monitor merchant and outlet transaction performance daily and weekly; identify outlets with declining or inactive transactions.
• Support merchant activation programs and campaigns; onboard new features to merchants.
• Prepare weekly portfolio reports; conduct periodic visits to priority merchant outlets in Jabodetabek as needed.

Skills

Communication skills

Organizational skills

Negotiation

Relationship management

Attention to detail

Education

Final-year student or recent graduate

Tools

Microsoft Excel

Google Sheets

Job description

Ultra Voucher is seeking an Account Executive Intern to support merchant relations and activation activities in Jakarta. You will manage communications with existing merchants, monitor outlet performance, and help drive transaction growth through campaigns and onboarding of new features.

This internship targets final-year students or recent graduates in business-related fields, with a preference for those with experience in sales, marketing, or customer relations and a willingness to visit