Merchandiser Lead

Serial; Jakarta Pusat; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

Serial is seeking a Merchandiser Lead to oversee merchandising activities, ensure product availability, and drive effective in-store presentation and sales strategies across multiple channels.

The role requires strong analytical skills, leadership experience, and proficiency with ERP systems and merchandising tools to optimize stock and assortment decisions.

Qualifications

• Bachelor's degree in Business, Supply Chain, Marketing, or related field.
• 5+ years in merchandising, buying, inventory planning, or category management.
• Experience managing people or mentoring junior staff is a strong plus.

Responsibilities

• Develop merchandise plans based on sales targets, trends, and market analysis.
• Forecast demand for key SKUs and categories across channels.
• Maintain and update assortment plans aligned with brand positioning and seasonal trends.
• Review past performance to inform allocation and buying decisions.
• Collaborate with supply chain/warehouse for replenishment and inbound processing.

Skills

Excel/Google Sheets

ERP systems

Retail math & KPIs

Education

Bachelor's degree in Business, Supply Chain, Marketing, or related field

Tools

Oracle Netsuite

Anchanto

Shopify

Iseller

Job description

Responsibilities

As a Merchandiser Lead, you will oversee and manage all merchandising activities to ensure product availability, in-store presentation, and sales strategies are effectively executed to achieve company objectives.

Key Responsibilities

• Develop merchandise plans based on sales targets, historical trends, and market analysis.
• Forecast demand for key SKUs and categories across channels (retail, e-commerce, consignment, etc.).
• Maintain and update assortment plans aligned with brand positioning and seasonal trends.
• Review past performance to inform future allocation and buying decisions.
• Manage weekly stock allocation for all sales channels (e.g., retail stores, e-commerce, & partners).
• Monitor stock levels, identify overstock/understock issues, and implement corrective actions (e.g., reallocation, markdown).
• Collaborate with supply chain/warehouse to ensure timely replenishment and inbound processing.
• Coordinate with warehouse teams for stock movement, allocation instructions, and order fulfillment.
• Oversee product onboarding and phase-out processes (new launch to clearance).
• Ensure accurate SKU setup and maintenance across internal and external systems (ERP, POS, e-commerce backend).
• Coordinate new product rollouts and support go-to-market plans with accurate stock readiness.
• Track product performance (sell-through, aging stock, out of stock frequency) and propose lifecycle adjustments.
• Use data to identify trends, suggest optimizations, and support business decisions.
• Present insights to senior management or cross-functional teams to align on merchandise strategies.
• Lead, coach, and develop a team of junior merchandisers or assistants.
• Allocate responsibilities and provide regular feedback to ensure execution excellence.
• Train team members in reporting, allocation processes, and system usage.
• Monitor workload distribution, quality of deliverables, and personal development goals.

Requirements

Education & Experience

• Bachelor's degree in Business, Supply Chain, Marketing, or related field.
• 5+ years of experience in merchandising, buying, inventory planning, or category management.
• Experience managing people or mentoring junior staff is a strong plus.

Technical Skills

• Strong Excel/Google Sheets.
• Familiar with ERP or merchandising systems (e.g., Oracle Netsuite, Anchanto, Shopify, Iseller).
• Understanding of retail math, inventory KPIs, and basic supply chain flow.

Soft Skills

• Strong analytical and problem-solving ability.
• Excellent communication and collaboration skills.
• Detail-oriented with a structured approach to execution.
• Able to manage multiple priorities under tight deadlines.
• Leadership mindset with proactive ownership.