Medical Rehabilitation Coordinator

Monroe Consulting Phils., Inc.; Jakarta Pusat; On-site; IDR 133,920,000 - 245,520,000; Full time

Job summary

Monroe Consulting Group Indonesia is seeking a Medical Rehabilitation Coordinator to oversee the clinical services, daily operations, and service development of the Medical Rehabilitation Unit at a major premium hospital in the Jakarta area.

The role requires leading a multidisciplinary team, ensuring patient-centered rehabilitation, and driving continuous improvement across services. Strong leadership, clinical governance, and collaboration with physicians and nurses are essential for success.

Qualifications

• Bachelor's degree in Physiotherapy with active license STR & SIP.
• Clinical leadership or unit management experience preferred.
• Experience in medical rehabilitation and healthcare operations.

Responsibilities

• Oversee the delivery of medical rehabilitation services, ensuring clinical standards, patient safety, and quality of care across all programs.
• Manage the unit’s day-to-day operations, including patient flow, service scheduling, resource utilization, equipment readiness, and interdepartmental coordination.
• Lead, supervise, and develop rehabilitation professionals (physiotherapists, occupational therapists, speech therapists, and others).
• Collaborate with physicians, specialists, nurses, and other healthcare professionals to support coordinated treatment planning and patient progress monitoring.
• Evaluate existing rehabilitation services and identify opportunities to expand offerings, improve patient experience, and enhance clinical and operational performance.
• Ensure adherence to healthcare regulations, hospital policies, clinical protocols, patient safety, and accreditation requirements.
• Monitor performance indicators, patient outcomes, service utilization, and satisfaction; implement improvement initiatives.
• Ensure proper utilization, maintenance, and availability of rehabilitation equipment, facilities, and resources.
• Build strong relationships with internal stakeholders and referring clinicians to strengthen referral coordination.

Skills

Strong communication

Interpersonal skills

Problem solving

Decision making

Education

Bachelor's degree in Physiotherapy with STR & SIP

Job description

Monroe Consulting Group Indonesia, on behalf of a major premium hospital chain in the Jakarta area, is looking for a Medical Rehabilitation Coordinator. The Medical Rehabilitation Coordinator is responsible for overseeing the clinical services, daily operations, and service development of the Medical Rehabilitation Unit to ensure the delivery of safe, effective, and patient-centered rehabilitation care. This role leads the rehabilitation team, coordinates multidisciplinary patient care, maintains clinical service standards, and drives operational efficiency and continuous improvement across all rehabilitation services.

Responsibilities

• Oversee the delivery of medical rehabilitation services, ensuring appropriate clinical standards, patient safety, and quality of care across all rehabilitation programs.
• Manage the unit’s day-to-day operations, including patient flow, service scheduling, resource utilization, equipment readiness, and coordination with other hospital departments.
• Lead, supervise, and develop rehabilitation professionals, including physiotherapists, occupational therapists, speech therapists, and other relevant clinical personnel, according to the unit’s staffing structure.
• Collaborate with physicians, specialists, nurses, and other healthcare professionals to support coordinated treatment planning, patient progress monitoring, and continuity of care.
• Evaluate existing rehabilitation services and identify opportunities to expand service offerings, improve patient experience, and enhance clinical and operational performance.
• Ensure adherence to applicable healthcare regulations, hospital policies, clinical protocols, patient safety standards, and relevant accreditation requirements.
• Monitor operational and clinical performance indicators, patient outcomes, service utilization, and patient satisfaction, implementing improvement initiatives where necessary.
• Ensure the appropriate utilization, maintenance, and availability of rehabilitation equipment, facilities, and other resources required for effective service delivery.
• Build effective working relationships with internal hospital stakeholders and referring clinicians to strengthen referral coordination and integration of rehabilitation services.

Requirements

• A Bachelor's degree in Physiotherapy, with an active and valid Physiotherapist license (STR & SIP).
• Relevant clinical experience in medical rehabilitation, physiotherapy, physical medicine and rehabilitation, or related healthcare services.
• Prior experience in clinical leadership, unit management, or healthcare operations is preferred.
• Strong understanding of rehabilitation service delivery, patient care coordination, clinical governance, and healthcare quality standards.
• Demonstrated ability to lead multidisciplinary teams, manage operational priorities, and improve service performance.
• Strong communication, interpersonal, problem-solving, and decision-making skills