Medical Doctor Officer

Dexa Group; Tangerang; On-site; IDR 167,400,000 - 334,800,000; Full time

Job summary

Dexa Group is seeking a Regulatory & Compliance professional to maintain and strengthen regulatory relationships for our teleconsultation product and ensure QC, procedures, and legal documents are kept up to date. The role involves monitoring regulatory compliance, overseeing QC, and reviewing consultation records to ensure clinical quality and complete documentation.

You will also monitor doctor performance via quality indicators and patient feedback, provide structured performance feedback,

Qualifications

• Qualifications not explicitly stated in the posting.

Responsibilities

• Maintain and strengthen relationships with regulatory related to telemedicine operations.
• Ensure teleconsultation services comply with applicable regulations, SOPs and internal policies.
• Oversee QC processes and review consultation records for clinical quality and documentation completeness.
• Monitor doctors’ performance based on quality indicators and patient feedback.
• Provide structured performance feedback and recommend corrective actions as needed.
• Ensure completeness and validity of regulatory and legal documents related to teleconsultation services.
• Identify compliance risks and coordinate corrective and preventive actions (CAPA).
• Prepare periodic compliance and governance reports to management.

Job description

Responsible for maintaining and strengthening relationships with the regulatory as well as maintaining the compliance for teleconsultation product to maintain QC, Procedure, and Legal Documents.

Responsibilities

• 1. Maintain and strengthen relationships with regulatory related to telemedicine operations.


• 2. Ensure teleconsultation services comply with applicable regulations, SOP, and internal policies.


• 3. Oversee QC process and review consultation records to ensure clinical quality and documentation completeness.


• 4. Monitor doctors’ performance based on quality indicators and patient feedback.


• 5. Provide structured performance feedback and recommend corrective actions when needed.


• 6. Ensure completeness and validity of regulatory and legal documents related to teleconsultation services.


• 7. Identify compliance risks and coordinate corrective and preventive actions (CAPA).


• 8. Prepare periodic compliance and governance reports to management.