Marketing Management Trainee (Mandarin Speaker)

J&T Express; Jakarta Utara; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

J&T Express is seeking an operations analyst to conduct market research, monitor SLA compliance, and analyze delivery performance. You will leverage Excel, Sheets and BI tools to provide data-driven recommendations for process improvements.

The role involves preparing weekly and monthly performance reports to support business decisions. Ideal candidates have a Bachelor's degree and fluency in Mandarin, with strong communication and analytical skills.

Qualifications

• Bachelor's degree in management, marketing, logistics, business or related field.
• Fresh graduates or candidates with up to 1–2 years of relevant experience.
• Fluent in Mandarin, both spoken and written (mandatory).
• Proficient in data analysis using Excel, Sheets or BI tools.

Responsibilities

• Conduct market research to identify customer needs, logistics industry trends, and business opportunities.
• Monitor and analyze operational performance, including SLA compliance and on-time delivery.
• Analyze operational data and provide data-driven recommendations for process improvements.
• Prepare weekly and monthly operational performance reports to support evaluation and decision-making.

Skills

Mandarin

Communication skills

Presentation skills

Analytical skills

Education

Bachelor's degree

Tools

Microsoft Excel

Google Sheets

Power BI

Looker Studio

Job description

• Conduct market research to identify customer needs, logistics industry trends, and business opportunities.
• Monitor and analyze operational performance, including Service Level Agreement (SLA) compliance and on-time delivery performance.
• Analyze operational data and provide data-driven recommendations for process improvements.
• Prepare weekly and monthly operational performance reports to support business evaluation and decision-making.

Job Requirements

• Minimum Bachelor's degree in Management, Marketing, Logistics, Business, or a related field.
• Fresh graduates are welcome to apply, or candidates with a maximum of 1–2 years of relevant working experience.
• Fluent in Mandarin, both spoken and written (mandatory).
• Proficient in data analysis using Microsoft Excel, Google Sheets, or BI tools (e.g. Power BI or Looker Studio).
• Strong communication, presentation, and analytical skills.
• Detail-oriented, with good problem-solving abilities and the ability to work with data in a fast-paced operational environment.