Marketing Data Analyst: Insights, Dashboards & Growth

UPS; Jakarta Pusat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

UPS seeks a Marketing Data Analyst in Indonesia to analyze marketing, customer, and commercial data, build dashboards, and translate findings into actionable insights for management. The role supports decision-making and business performance with cross-functional collaboration across Marketing, Sales, Finance, and Technology.

The position emphasizes data accuracy, confidentiality, and timely delivery of reports, with a focus on customer segmentation, campaign measurement, and trend analysis.

Qualifications

• Minimum 2–4 years of experience in data analytics, business intelligence, customer analytics, or marketing analytics.
• Advanced proficiency in Microsoft Excel and Power BI.
• Strong analytical, data visualization, and problem-solving skills.
• Ability to communicate complex findings clearly to non-technical stakeholders.
• Good written and verbal communication skills in English.

Responsibilities

• Collect, clean, validate, and consolidate data from multiple sources.
• Analyze revenue, shipment volume, customer acquisition, retention, churn, and profitability.
• Develop customer segmentation and identify high-value, high-potential, and at-risk customers.
• Build and maintain automated dashboards and recurring performance reports.
• Prepare monthly and quarterly performance reports in presentation format for management and key stakeholders.
• Measure marketing campaign performance, including conversion, revenue contribution, and return on investment.
• Conduct trend, variance, root-cause, forecasting, and scenario analysis in timely.
• Integrate internal business data with market, industry, and competitor information.
• Present analytical findings and recommendations to regional and country stakeholders.
• Collaborate with Marketing, Sales, Finance, Technology, and other cross-functional teams include partners.
• Maintain data accuracy, reporting consistency, and appropriate data confidentiality.

Skills

Analytics

Data visualization

Communication

Stakeholder management

Education

Bachelor’s degree in data Analytics, Statistics, Mathematics, Economics, Computer Science, Business Analytics, or a related field

Tools

Excel

Power BI

Job description

UPS seeks a Marketing Data Analyst in Indonesia to analyze marketing, customer, and commercial data, build dashboards, and translate findings into actionable insights for management. The role supports decision-making and business performance with cross-functional collaboration across Marketing, Sales, Finance, and Technology.

The position emphasizes data accuracy, confidentiality, and timely delivery of reports, with a focus on customer segmentation, campaign measurement, and trend analysis.