Marketing Data Analyst: Insights, Dashboards & Growth

United Parcel Service, Inc.; Jakarta Pusat; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

United Parcel Service, Inc. seeks a Marketing Data Analyst in Indonesia to analyze marketing, customer, and commercial data.

You will develop dashboards, identify trends, and translate insights for management decision-making and business performance. You will collect data from multiple sources, build automated dashboards, and prepare monthly/quarterly reports for stakeholders, collaborating with Marketing, Sales, Finance, and Technology teams.

Qualifications

• Bachelor’s degree in data analytics, statistics, economics, or related field.
• Experience in logistics, transportation, e-commerce, or B2B services is an advantage.
• Minimum 2–4 years of experience in data analytics, business intelligence, customer analytics, or marketing analytics.
• Advanced proficiency in Microsoft Excel and Power BI.
• Strong analytical, data visualization, and problem-solving skills.
• Ability to communicate complex findings clearly to non-technical stakeholders.
• Good written and verbal communication skills in English.

Responsibilities

• Collect, clean, validate, and consolidate data from multiple sources.
• Analyze revenue, shipment volume, customer acquisition, retention, churn, and profitability.
• Develop customer segmentation and identify high-value, high-potential, and at-risk customers.
• Build and maintain automated dashboards and recurring performance reports.
• Prepare monthly and quarterly performance reports in presentation format for management and stakeholders.
• Measure marketing campaign performance, including conversion, revenue contribution, and ROI.
• Conduct trend, variance, root-cause, forecasting, and scenario analysis in timely manner.
• Integrate internal business data with market, industry, and competitor information.
• Present analytical findings and recommendations to regional and country stakeholders.
• Collaborate with Marketing, Sales, Finance, Technology, and cross-functional teams including partners.
• Maintain data accuracy, reporting consistency, and appropriate data confidentiality.

Skills

Data analytics

Excel

Power BI

Communication

English

Education

Bachelor’s degree in data analytics

Tools

Power BI

Excel

Job description

United Parcel Service, Inc. seeks a Marketing Data Analyst in Indonesia to analyze marketing, customer, and commercial data.

You will develop dashboards, identify trends, and translate insights for management decision-making and business performance. You will collect data from multiple sources, build automated dashboards, and prepare monthly/quarterly reports for stakeholders, collaborating with Marketing, Sales, Finance, and Technology teams.