MARKETING COMMUNICATION STAFF

PT Bevananda Mustika; Jakarta Utara; On-site; IDR 180,000,000 - 280,000,000; Full time

Job summary

PT Bevananda Mustika is seeking a Marketing Brand Operations support to assist the Department Head in driving B2B marketing, CRM management with Mekari Qontak, and marketing tool procurement.

The role focuses on paid advertising, events, website updates, and inventory of promotional goods; requires 1–3 years MarCom/B2B; a Bachelor's degree; proficient in Google Ads/Analytics, with strong organizational and communication skills.

Qualifications

• Bachelor's degree in Communications/Marketing/Management/Industrial Engineering.
• 1–3 years in MarCom/Marketing B2B with CRM experience.
• Experience with Mekari Qontak or similar CRM platforms.
• Proficient in Google Ads and Google Analytics.
• Organized, detail-oriented with strong interpersonal skills.
• Ability to manage inventory and events and coordinate with teams.

Responsibilities

• CRM Management & Marketing Automation: Mass messages via WhatsApp Business API or email to inform customers.
• Sales Team Coordination: Bridge marketing and sales leads and processes.
• CRM Analytics: Monitor CRM metrics and report findings.
• Paid Digital Advertising: Manage Google Ads campaigns for B2B prospects.
• Website Management: Update banners, certifications, event photos, and content with dev team support.
• Merchandising & Marketing Tools Design: Design concepts and procure B2B merchandise and tools.
• Inventory & Distribution: Manage marketing tools inventory and distribution with approvals.
• Event & Exhibition Coordination: Prepare requirements for industry events with Marketing Head.
• Event Logistics: Arrange logistics and tool delivery for field activities.

Skills

CRM operations

Marketing coordination

Interpersonal communication

Detail-oriented

Education

Bachelor's degree in Communications/Marketing/Management/Industrial Engineering

Tools

Mekari Qontak

Google Ads

Google Analytics

Job description

This role supports the Marketing Brand Department Head in driving B2B operational marketing. The position focuses on customer database management and marketing automation through CRM Mekari Qontak, procurement and distribution of merchandising/marketing tools, paid advertising optimization (SEM), and execution of industry events to maintain distributor loyalty and attract new business partners.

Key responsibilities

CRM Management & Marketing Automation: Compose and execute mass message flows (broadcast blast) via WhatsApp Business API or email to inform customers of latest prices, new products, or seasonal greetings

Sales Team Coordination: Ensure smooth CRM operations to bridge marketing and sales team operations in following up on leads

CRM Analytics: Monitor CRM performance metrics (message read rates, customer responses) and report periodically

Paid Digital Advertising: Manage and monitor Google Ads (SEM) campaigns regularly to ensure company steel wire product ads effectively generate B2B prospects

Website Management: Update general website content (replace promotional banners, update company certifications, upload event photos, leads submission), and coordinate with developer team if errors/bugs occur

Merchandising & Marketing Tools Design: Design concepts and manage procurement of exclusive B2B merchandise (souvenirs, corporate calendars) and physical marketing tools (steel wire sample boxes, roll-up banners, distributor shop boards)

Inventory & Distribution: Manage marketing tools inventory in the marketing warehouse and arrange distribution to sales teams or exhibitions with Department Head approval

Event & Exhibition Coordination: Prepare technical requirements for industry exhibitions, distributor gatherings, and technical seminars alongside Marketing Head

Event Logistics: Arrange event logistics, marketing tools delivery, and support smooth execution of field activities

About you

Education: Minimum Bachelor's degree in Communication, Marketing, Management, or Industrial Engineering

Experience: Minimum 1-3 years in MarCom/Marketing B2B (preferably with experience operating CRM Mekari Qontak or similar CRM platforms)

Technical Skills: Proficient in basic Mekari Qontak operations, Google Ads, Google Analytics, and promotional goods inventory management

Work Character: Organized, detail-oriented (especially for CRM data and print product QC), and possesses strong interpersonal communication skills