Marine Cargo Adjuster

PT General Adjuster Indonesia; Jakarta Barat; On-site; IDR 78,120,000 - 167,400,000; Full time

Benefits offered by this job

Health and safety support

Flexible working arrangements

Professional development opportunities

Job summary

PT General Adjuster Indonesia is seeking an experienced Marine Insurance Claims Surveyor to conduct surveys and technical investigations for marine cargo claims across Indonesia. The role requires on-site surveys, timely English reports for insurers, and evaluation of claims including cause, policy coverage, and quantum.

Based in Cipondoh, Tangerang, you will travel as needed, liaise with insureds, insurers, brokers and carriers, and contribute to recovery rights.

Qualifications

• Minimum S1/D4 (Bachelor’s degree) in Nautical Studies, Marine Engineering, Naval Architecture, Insurance or a related field.
• At least 3 years’ experience in handling marine insurance claims is preferred.
• Knowledge of the Institute Cargo Clauses (A), (B) and (C) would be an advantage.
• Proficient in Microsoft Office.
• Proficient in English (spoken and written).
• Willing to travel throughout Indonesia.
• Based in Cipondoh, Tangerang.

Responsibilities

• Conduct surveys and technical investigations in respect of marine cargo insurance claims.
• Carry out on-site surveys throughout Indonesia.
• Prepare timely reports in English for insurers.
• Examine and evaluate insurance claims, including cause of loss, policy coverage and quantum.
• Identify and protect recovery rights against carriers and other liable third parties.
• Liaise with insureds, insurers, brokers and carriers and other parties involved.

Skills

English (spoken and written)

Willing to travel

Microsoft Office

Education

Bachelor’s degree (Nautical Studies / Marine Engineering / Naval Architecture / Insurance)

Tools

Microsoft Office

Job description

Conduct surveys and technical investigations in respect of marine cargo insurance claims

Carry out on-site surveys throughout Indonesia

Prepare timely reports in English for insurers

Examine and evaluate insurance claims, including cause of loss, policy coverage and quantum

Identify and protect recovery rights against carriers and other liable third parties

Liaise with insureds, insurers, brokers, carriers and other parties involved

Requirements:

Minimum S1/D4 (Bachelor’s degree) in Nautical Studies, Marine Engineering, Naval Architecture, Insurance or a related field

At least 3 years’ experience in handling marine insurance claims is preferred

Knowledge of the Institute Cargo Clauses (A), (B) and (C) would be an advantage

Proficient in Microsoft Office

Proficient in English (spoken and written)

Willing to travel throughout Indonesia

To be based in Cipondoh, Tangerang

Salary range: IDR 7,000,000 to IDR 15,000,000 per month (gross), commensurate with qualifications and experience.

What we offer

At PT General Adjuster Indonesia, we value our employees and are committed to creating a supportive workplace where you can thrive. We offer competitive remuneration packages commensurate with experience and qualifications. Professional development opportunities are available through training programmes, industry certifications, and continuing education to keep your skills current and advance your career. We provide a collaborative work environment where your expertise is recognised and respected. Additional benefits include health and safety support, flexible working arrangements where applicable, and a culture that promotes work‑life balance. We encourage open communication and provide opportunities to work on high‑profile cases that challenge and develop your professional capabilities. https://general-adjuster.com/

Your application will include the following questions:

• Kualifikasi mana yang kamu miliki?
• Apakah kamu bersedia bepergian untuk pekerjaan ini saat dibutuhkan?
• Apakah kamu bersedia bekerja di luar jam kerja biasa saat dibutuhkan? (cth. akhir pekan, malam hari, hari libur nasional)
• How many years' experience do you have as a Technical Reporting Analyst?
• Bagaimana kamu menilai kemampuan bahasa Inggrismu?
• Berapa gaji bulanan yang kamu inginkan?
• How many years' experience do you have as a Marine Insurance Executive?

OUR COMPANY

We are an experienced loss adjusting company providing a full range of claims services since November 2006. Headquartered in Tangerang-Banten with branches in Surabaya and Pekanbaru, we are committed to delivering high-quality service with strong integrity and professionalism. Our team consists of 36 professionals, including civil, mechanical, metallurgical, mechanical, electrical engineers, quantity surveyors, computer specialist, accountants and economist. Our vision is to become Indonesia’s leading adjusting firm by offering seamless services supported by strong management, experienced field personnel, specialist expertise and effective communication.

OUR COMPANY

We are an experienced loss adjusting company providing a full range of claims services since November 2006. Headquartered in Tangerang-Banten with branches in Surabaya and Pekanbaru, we are committed to delivering high-quality service with strong integrity and professionalism. Our team consists of 36 professionals, including civil, mechanical, metallurgical, mechanical, electrical engineers, quantity surveyors, computer specialist, accountants and economist. Our vision is to become Indonesia’s leading adjusting firm by offering seamless services supported by strong management, experienced field personnel, specialist expertise and effective communication.