Manulife Pro Area Manager

Manulife/John Hancock; Jakarta Pusat; Hybrid; IDR 167,400,000 - 301,320,000; Full time

Job summary

Manulife/John Hancock seeks an experienced Training Lead in Jakarta to design and deliver product knowledge and sales training for the agency force. You will lead a team, analyze training needs, and collaborate with leaders and SMEs to shape distribution training programs.

Responsibilities include training administration, lecturer development, assessments, record-keeping and ensuring compliance with laws and ethics. Join our global team to grow your career.

Qualifications

• University degree with at least 7 years of training experience.
• Experience in leading a team.
• Strong training design and implementation knowledge.
• Excellent communication and presentation skills.

Responsibilities

• Designing and delivering product knowledge and sales training programs to the agency force.
• Lead team for training needs analysis to monitor and improve content.
• Collaborate with leaders and SMEs to identify distribution training requirements.
• Guide and support the training team; stay current with training trends.
• Oversee basic/advanced training and related training administration.
• Manage lecturer selection and training to enhance trainer skills.
• Conduct training assessments and provide feedback for improvements.
• Maintain training records and related information.
• Report violations or risks and propose corrections.
• Assist Audit Department with audit-related training tasks.
• Ensure compliance with laws, corporate ethics codes and integrity.

Skills

Communication

Presentation

Interpersonal skills

Team leadership

Training design

Training delivery

Education

Bachelor's degree

Job description

JOB DESCRIPTIONResponsibilities:• Designing and delivering product knowledge and sales training programs to the Company’s agency force.• Lead team responsible for conducts regular training needs analysis to monitor and review the relevance of the training content and work with peers for improvement of the training programs• Work with other leaders and SME to identify Distribution training requirements and solutions• Provide team guidance and support Keeps current in training trends and techniques and apply these to his trainings• Lead basic training/advanced training/teaching and related training administration of marketing staff for continuing education;• Management, selection and training of honorable lecturers to enhance the skills of trainers.• Responsible for training assessment and feedback, communicate with the organization leader and chief trainer for problems found in the assessment, and perform rectification in a timely manner to improve the quality of training;• Maintain and enter training related information;Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner;• Assist the Audit Department to complete the audit related work and complete the rectification work according to the audit report;• Ensure compliance with national laws, corporate ethics codes and regulations of the compliance department;Adhere to the principles of integrity and honesty.• Avoid providing false financial notes or information to the company;Requirements:• University degree holder with at least 7 years of training work experience.• Experience in leading a team• Well-versed in the training design and implementation cycle• Excellent communication and presentation skills• Excellent interpersonal skills• Personal qualities of integrity, credibility and strong work ethics• 3+ years of financial institution experience in a training / learning role• Ability to work under pressure• Customer service oriented• Sensitive with interpersonal relationshipsWhen you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .Working ArrangementHybrid