Mandarin Speaking Frontline (Customer Service)

Bank of China (Hong Kong) Limited Jakarta Branch; Jakarta Utara; On-site; IDR 55,800,000 - 111,600,000; Full time

Job summary

Bank of China (Hong Kong) Limited Jakarta Branch is seeking candidates with Mandarin proficiency for roles in customer service and banking operations. Fresh graduates are welcome and training will be provided to handle bank services, account openings, and client communications.

Candidates should be detail oriented, well organized, and capable of working under pressure across multiple branch locations in Jakarta. English and Mandarin fluency are required for this role.

Qualifications

• Fresh graduates are welcome
• Fluent in Mandarin and English are a must
• Organized, detail oriented, and able to multitask

Responsibilities

• Maintain relationship with new and existing customers
• Introduce and offer accurate information about bank services and products
• Open and close accounts for personal and corporate clients
• Update market spot and rate notes (rates/interest)
• Issue monthly statements of accounts

Skills

Mandarin fluency

Interpersonal skills

Administration

Education

Bachelor Degree

Job description

We welcome all fresh graduates and experienced candidate that have MANDARIN SKILL in any study field(s) to apply, we will sort the CV based on our job openings:

Responsibilities:

• Maintain relationship with new and existing customers
• Introduce and offer the accurate information about bank services and products to the customers.
• Responsible to open and close accounts for both personal and corporate account
• Updating market spot and notes rate (rate/interest)
• Issuing statement of accounts at the end of month
• Willing to be placed in our branch (The East, Kelapa Gading, Central Park , PIK, Mangga Dua, CBD Pluit, and Semarang)

Requirements:

• Minimum Bachelor Degree in any discipline
• Fresh graduates are welcome
• Possessed excellent interpersonal skill
• Nice personality and eager to learn new things
• Organized, detail oriented, and excellent in both marketing and administration related duties
• Can work under pressure and multi-tasking
• Fluent in Mandarin and English is a must

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• Kualifikasi mana yang kamu miliki?
• Bahasa apa saja di bawah ini yang fasih kamu gunakan?
• Bagaimana Kamu menilai kemampuan bahasa Mandarinmu?
• Apa level sertifikasi Hanyu Shuiping Kaoshi (HSK) yang telah kamu selesaikan?

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