Manager, Sales and Marketing (Chemical)

ASIA PULP AND PAPER; Serang; On-site; IDR 450,000,000 - 750,000,000; Full time

Job summary

ASIA PULP AND PAPER (APP) is seeking a Manager Sales & Marketing in Indonesia to drive business growth and strengthen customer partnerships. The role leads the Sales & Marketing team, develops new business opportunities, and provides technical sales support while aligning with R&D and Production to meet customer requirements.

The ideal candidate has 8–10 years in B2B sales/marketing within industrial sectors, excellent communication and negotiation skills, and willingness to travel to customer

Qualifications

• Bachelor's degree in Chemical Engineering, Chemistry, Pulp & Paper Engineering, Industrial Engineering, Business, Marketing, or a related field.
• 8–10 years of experience in Sales, Technical Sales, Business Development, Key Account Management, or Marketing in B2B manufacturing or industrial sectors.
• Experience in Specialty Chemicals, Industrial Chemicals, Pulp & Paper, Paper Chemicals, Water Treatment Chemicals, Packaging, Coatings & Adhesives, Manufacturing or Process Industries preferred.

Responsibilities

• Develop and implement sales plans to achieve revenue and profitability targets.
• Identify and develop new business opportunities and customers.
• Maintain strong relationships with existing customers to support long-term business growth.
• Prepare sales forecasts, budgets, and periodic performance reports.
• Visit customers regularly to understand their needs and provide technical support.
• Recommend suitable product applications and help resolve customer issues.
• Coordinate product trials and application evaluations with customers and internal teams.
• Lead, coach, and support the Sales & Marketing team to achieve business objectives.

Skills

Communication

Negotiation

Presentation

Relationship-building

Education

Chemical Engineering

Chemistry

Industrial Engineering

Business

Marketing

Job description

PT Intercipta Kimia Pratama, an APP Group company specializing in specialty chemicals for the pulp and paper industry, is seeking a Manager Sales & Marketing to drive business growth and strengthen customer partnerships. The role is responsible for developing new business opportunities, managing key customer relationships, providing technical sales support, and leading the Sales & Marketing team. Working closely with customers and internal teams, this position helps deliver effective chemical solutions while supporting product development through market insights and customer feedback.

Key responsibilities:

Sales & Business Development

Develop and implement sales plans to achieve revenue and profitability targets.

Identify and develop new business opportunities and customers.

Maintain strong relationships with existing customers to support long-term business growth.

Prepare sales forecasts, budgets, and periodic performance reports.

Customer & Technical Support

Visit customers regularly to understand their needs and provide technical support.

Recommend suitable product applications and help resolve customer issues.

Coordinate product trials and application evaluations with customers and internal teams.

Conduct product presentations and technical discussions when required.

Product & Market Development

Gather customer feedback and market insights to support product improvement and new product development.

Work closely with R&D and Production to ensure products meet customer requirements.

Monitor market trends, competitor activities, and new business opportunities.

Lead, coach, and support the Sales & Marketing team to achieve business objectives.

Coordinate with Production, R&D, and other internal departments to ensure excellent customer service.

Build and maintain strong relationships with customers, suppliers, and business partners.

Qualification:

Bachelor's degree in Chemical Engineering, Chemistry, Pulp & Paper Engineering, Industrial Engineering, Business, Marketing, or a related field.

Minimum 8–10 years of experience in Sales, Technical Sales, Business Development, Key Account Management, or Marketing within B2B manufacturing or industrial sectors.

Experience in one or more of the following industries is preferred (Specialty Chemicals, Industrial Chemicals, Pulp & Paper, Paper Chemicals, Water Treatment Chemicals, Packaging, Coatings & Adhesives, Manufacturing or Process Industries)

Excellent communication, negotiation, presentation, and relationship-building skills.

Willing to travel frequently to customer sites.

As one of the worlds largest pulp and paper companies, Asia Pulp and Paper Group (APP) is responsible for delivering quality products to meet the growing global demand for tissue, packaging and paper. On any given day, our products find their way into the hands of consumers in various branded forms from all over the world. Started in 1972 with Tjiwi Kimia producing caustic soda, now we run operations across Indonesia and China with an annual combined pulp, paper, packaging product and converting capacity of over 19 million tons per annum. Today, APP markets its products in more than 120 countries across six continents.

Over the years, we have expanded our operations significantly through the acquisition and expansion of several of our pulp and paper mills. It s our commitment to customer satisfaction that enables us to grow our share in paper sales worldwide and broaden our presence through offices in many countries. We believe 'tradition and modernity go hand in hand' which means we value long term relationships as part of our Eastern traditions, while we also are eager to embrace the modern values of innovation and efficiency.