Manager - Inclusive Financial Ecosystem

MSC (MicroSave Consulting); Jakarta Pusat; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

MSC (MicroSave Consulting) in Jakarta seeks a senior professional to drive business development and execution, delivering strategic insights and client-ready solutions for financial inclusion. You will lead multi-disciplinary teams, oversee projects, and cultivate relationships with banks, regulators, and donors.

The role emphasizes market expansion, thought leadership, and capacity building across teams, with a focus on women and underserved communities.

Qualifications

• Postgraduate degree (MBA, international development, public administration, economics or allied).
• Minimum 8 years of experience in related field.
• Deep understanding of payment systems, merchant payments, financial distribution networks and market dynamics.
• Strong analytical skills to interpret financial data and perform risk analysis.
• Proven leadership, cross-cultural collaboration and client relationship management.
• Excellent written and spoken English; strong networking skills.

Responsibilities

• Develop market research and strategies to expand client base and market presence.
• Pitch and write proposals, respond to RFPs, and negotiate contracts with clients.
• Oversee consulting projects from initiation to completion with client satisfaction.
• Mentor junior team members and deliver training programs.
• Engage in social marketing, thought leadership and stakeholder engagement.

Job description

Are you ready to transform financial access in Indonesia?

Join us in driving financial inclusion by expanding and optimizing financial distribution networks that empower underserved communities. Your expertise will play a crucial role in enhancing access to essential financial services, enabling individuals and businesses to build economic resilience. By working alongside global development partners, regulators, and Indonesia's top financial institutions, you will contribute to innovative projects that promote digital payments, strengthen agent banking networks, and enhance last-mile service delivery. This is your chance to be at the forefront of change, developing strategies that drive financial empowerment, particularly for women and marginalized communities. If you are passionate about creating scalable, impactful financial solutions, we invite you to apply. Together, we can build a more inclusive, resilient, and financially empowered Indonesia!

Business Development

• Conduct market research and analysis to identify potential clients, industry trends, and competitive landscapes.
• Comprehensive understanding of the international donor space.
• Develop comprehensive business development strategies and action plans to expand the firm's client base and market presence.
• Cultivate and maintain relationships with key decision-makers and stakeholders through effective networking and engagement activities.
• Collaborate with senior leadership to pitch and write proposals, respond to RFPs (Request for Proposals), and negotiate contracts with clients.
• Track and evaluate the success of business development efforts, and make recommendations for improvement.
• Promote thought leadership by representing MSC at conferences, workshops, and other public events.
• Author/Co-author thematic publications (Focus notes/Briefing notes)
• Actively engage in social media promotions and marketing.

Business Execution

• Manage and oversee consulting projects from initiation to completion, ensuring high-quality deliverables and client satisfaction.
• In-depth understanding of the payments space
• Conduct in-depth analysis of client issues, industry trends, and competitive dynamics to develop actionable insights and recommendations.
• Collaborate with cross-functional teams at MSC to develop and implement strategic initiatives and operational improvements.
• Monitor project timelines, budgets, and resource allocations to ensure adherence to project goals and objectives.
• Present findings and recommendations to clients in a clear, concise, and compelling manner, leveraging data-driven insights and persuasive communication skills.
• Review training courses, research and other publications, and technical assistance provided to clients
• Contribute to the development of MSC's toolkits and other publications

Human Capital Development:

• Invest in self-development by acquiring skills and knowledge which contribute to the organization's business
• Mentor and coach junior team members, and guide them on project management, analytical techniques, and client interaction skills.
• Develop and deliver training programs and workshops to enhance the professional development of team members.
• Foster a culture of continuous learning and knowledge sharing within the organization.

Requirements

• Postgraduate (MBA, International development, public administration, economics and allied)
• Minimum 8 years experience in the related field
• Deep understanding of payment systems, merchant payments, merchant credit, financial distribution networks, including trends, regulations, and market dynamics.
• Strong analytical skills to interpret financial data, assess market trends, perform risk analysis, and make data-driven decisions. Proven expertise in management consulting, including project management, stakeholder engagement, and client relationship management. Familiarity with emerging technologies (e.g., blockchain, AI, machine learning) and their applications in banking and finance.
• Strong networking and relationship-building skills within the banking, fin tech, and digital finance sectors.
• Excellent communication skills, with the ability to write reports, develop learning agendas, and present findings to various stakeholders.
• Proven leadership, interpersonal, and cross-cultural collaboration skills, with the ability to build and motivate diverse teams. Fluency in written and spoken English. Strong strategic planning and execution capabilities.