Management Trainee

PT Matahari Graha Fantasi (Timezone Indonesia); Jakarta Utara; On-site; IDR 44,640,000 - 89,280,000; Full time

Benefits offered by this job

Management training programme

Career progression pathways

Competitive salary package

Supportive team environment

Professional development opportunities

Job summary

PT Matahari Graha Fantasi (Timezone Indonesia) is seeking a Management Trainee to become a Future Leader in our retail and consumer products operations. This full-time program will expose you to store management, operations, customer service, staff management, and business development under experienced managers.

You will engage in opening/closing procedures, scheduling, merchandising, and performance monitoring while contributing to sales initiatives and KPIs.

Qualifications

• Bachelor's degree from all majors with min. GPA 3.25 out of 4.00.
• Fresh graduate or candidates with up to 2 years of work experience.
• Excited to be assigned across Indonesia.
• Fluent in English (Spoken and Written).
• Highly adaptable to dynamic trends and fast-pace environments.
• Cheerful, friendly, and energetic personality.

Responsibilities

• Assisting with the daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
• Supporting the management team in staff scheduling, training, and performance management.
• Monitoring and maintaining store cleanliness, safety standards, and visual merchandising displays.
• Assisting with customer service operations and resolving customer complaints or concerns.
• Participating in sales initiatives and promotional campaigns to drive business growth.
• Supporting the execution of store targets and key performance indicators.
• Gathering market insights and customer feedback to inform business decisions.
• Assisting with administrative tasks including reporting, documentation, and compliance requirements.

Skills

Fresh graduate

English proficiency

Adaptability

Customer service

Education

Bachelor's degree (any major) GPA 3.25/4.00

Job description

Fast-track your potential where Serious Fun meets Real Impact!

Get a 360° pass to our business, and level up your leadership alongside top-tier executives mentors and rockstar squad.

About us

PT Matahari Graha Fantasi, operating as TEEG Indonesia (Timezone & Play N Learn), is a leading entertainment and gaming destination in Indonesia. We are committed to delivering exceptional experiences to our customers through innovative entertainment offerings, outstanding customer service, and a dynamic work environment. Our mission is to be the premier entertainment destination that brings joy and excitement to families and individuals across the region.

About the role

We are seeking a Management Trainee to join our team as our next Future Leader. This is a full-time position designed to develop our retail and consumer products management operations. As a Management Trainee, you will gain comprehensive exposure to all aspects of store management, including operations, customer service, staff management, and business development. You will work alongside experienced managers to understand the strategic importance of effective store management whilst contributing meaningfully to the success of our retail operations.

Key responsibilities :

• Assisting with the daily operations of the store, including opening and closing procedures, cash handling, and inventory management
• Supporting the management team in staff scheduling, training, and performance management
• Monitoring and maintaining store cleanliness, safety standards, and visual merchandising displays
• Assisting with customer service operations and resolving customer complaints or concerns
• Participating in sales initiatives and promotional campaigns to drive business growth
• Supporting the execution of store targets and key performance indicators
• Gathering market insights and customer feedback to inform business decisions
• Assisting with administrative tasks including reporting, documentation, and compliance requirements

Here is what you need to unlock this level :

• Bachelor's degree from all majors with min. GPA 3.25 out of 4.00
• Fresh graduate or candidates with up to 2 years of work experience
• Excited to be assigned across Indonesia
• Fluent in English (Spoken and Written)
• Highly adaptable to dynamic trends and fast-pace environments
• Cheerful, friendly, and energetic personality

What we offer :

• Comprehensive management training programme to develop your skills and knowledge in retail operations and leadership
• Clear career progression pathways with opportunities to advance into senior management positions
• Competitive salary package commensurate with experience
• A supportive and collaborative team environment that values innovation and customer excellence
• Ongoing professional development opportunities and access to industry training

Established in 1978, the first Timezone Family Entertainment Centre opened in Perth, Western Australia. Unlike the traditional pinball parlors and pool halls of the era, Timezone was the first family oriented video amusement facility. This family emphasis is still a key focus of the brand today.

Following its success in Australia, Timezone went international in 1995. Today, Timezone has established a strong foothold in more than 200 locations, operating in Australia, India, Indonesia, New Zealand, the Philippines, Singapore and Vietnam.

Established in 1978, the first Timezone Family Entertainment Centre opened in Perth, Western Australia. Unlike the traditional pinball parlors and pool halls of the era, Timezone was the first family oriented video amusement facility. This family emphasis is still a key focus of the brand today.

Following its success in Australia, Timezone went international in 1995. Today, Timezone has established a strong foothold in more than 200 locations, operating in Australia, India, Indonesia, New Zealand, the Philippines, Singapore and Vietnam.

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