Management Information System (MIS) Coordinator

DT Global, LLC; Jakarta Pusat; On-site; IDR 420,000,000 - 540,000,000; Full time

Job summary

DT Global Asia Pacific Pty Ltd is seeking a skilled MIS Coordinator to lead the development, rollout and ongoing management of a MIS for the KITA SEHAT program in Jakarta. You will bridge the program and provider, turning business needs into clear system specifications and ensuring data quality for reports to DFAT and the Indonesian government.

You will work independently and with program leads to ensure timely data entry, dashboards, and knowledge products that support MEL and donor reporting

Qualifications

• Bachelor's degree in information systems, computer science, or related field.
• At least 7 years of business analysis or consulting experience managing stakeholder requirements.
• Experience with data collection tools and project management tools (QuickBase, SharePoint, KoboToolBox, Survey Monkey).
• Ability to translate business needs into technical specs and deliver dashboards.
• Strong analytical, written and verbal communication in English and Indonesian.
• Familiar with low-code platforms such as PowerApps, Oracle APEX or QuickBase.

Responsibilities

• Lead MIS development with the provider, including manuals, dashboards and training materials.
• Serve as liaison between the program and the MIS provider, translating needs into functional specs.
• Design and deliver MIS training to program staff.
• Support data entry, quality checks and issue resolution in the MIS.
• Maintain real-time KPI/EOPO tracking for donor reporting.
• Collaborate with MEL to integrate program data into the MIS.
• Develop annexes for progress reports demonstrating EOPO and KPI achievement.
• Develop and update dashboards within the MIS and on the program website.
• Maintain safeguarding MIS modules and reporting.
• Administer MIS access and configuration; coordinate enhancements with the provider.
• Lead program knowledge management and archiving of outputs.

Skills

Business analysis

Requirements gathering

Vendor management

Data query & reporting

Dashboard visualization

English and Indonesian

Independent work

Low-code platforms

Education

Undergraduate degree in IS/CS/IT

Tools

QuickBase

SharePoint

KoboToolBox

Survey Monkey

PowerApps

Oracle APEX

Job description

Program Background

The Australia-Indonesia Partnership for Health Transformation (KITA SEHAT) is a joint initiative between the Governments of Australia and Indonesia to support the transformation of Indonesia’s human and animal health systems, policy, and governance. The program runs for eight years (2025–2033), with total funding of up to AUD 100 million. Phase 1 runs from August 2025 to June 2029, investing about AUD 50 million. Phase 2 will extend the program out to 2033, pending agreement between the Governments of Australia and Indonesia.

The Australia-Indonesia Partnership for Health Transformation (KITA SEHAT) is a joint initiative between the Governments of Australia and Indonesia to support the transformation of Indonesia’s human and animal health systems, policy, and governance. The program runs for eight years (2025–2033), with total funding of up to AUD 100 million. Phase 1 runs from August 2025 to June 2029, investing about AUD 50 million. Phase 2 will extend the program out to 2033, pending agreement between the Governments of Australia and Indonesia.

KITA SEHAT is funded and managed by Australia’s Department of Foreign Affairs and Trade (DFAT) and implemented by DT Global. Indonesia's Ministry of National Development Planning/National Development Planning Agency (Kementerian PPN/Bappenas) is the primary coordinating ministry for the program, in partnership with the Ministry of Health, the Ministry of Agriculture and subnational governments in Jawa Barat, Nusa Tenggara Timur and Papua Barat Daya.

The program works towards four end-of-program outcomes (EOPOs):

• Primary health care policy and governance - by 2033, national and selected subnational authorities have adopted improved primary health policies, service delivery approaches and governance arrangements.
• Primary health services - by 2033, selected subnational authorities have improved the quality of and access to primary health services with a focus on stunting prevention and the inclusion of women, people with disability and other marginalised groups.
• Health system enablers - by 2033, national and selected subnational authorities have enhanced core workforce capabilities in critical human and animal health system enabling functions.
• Health security - by 2033, national and selected subnational authorities have increased capacity for health security and animal health policy development, strategic planning and the assessment, mitigation and management of acute and emerging health threats.

KITA SEHAT is designed to address local priorities, ensure women and people with disabilities are central to health system change, and to build climate resilience into how that change is delivered. The program is aligned to Indonesia’s National Medium-Term Development Plan (RPJMN) 2025-2029, specifically National Priority 4: Strengthening Human Resources Development, Science, Technology, Education, Health Sport, Gender Equality, and Strengthening the Role of Women, Youth and People with Disabilities

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges - from governance and justice systems to climate resilience, infrastructure and social equity - with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

The Role

Reporting to the Monitoring, Evaluation & Learning Lead, the Management Information System (MIS) Coordinator will lead the development, roll‑out and ongoing management of a MIS for the KITA SEHAT program, working with the selected MIS provider and the Monitoring Evaluation and Learning (MEL) unit. The coordinator will act as the bridge between the program and the provider, translating business and reporting needs into clear system requirements and ensuring the delivered system meets them. The system will generate quality data for inclusion in progress reports to DFAT and the Government of Indonesia. Information generated from the system will also form the basis of briefs, infographics, dashboards and other knowledge products that will serve to support the MEL function.

The MIS Coordinator will work independently and closely with Program Leads, particularly in the period just prior to the development of the six-monthly and annual reports. S/he will provide technical advice and oversight during data entry, follow up as required to ensure quality data is provided, and maintain and continuously improve the system once in operation.

The key roles and responsibilities of the position are to provide the following:

• Lead the development of the MIS system with the selected MIS provider, along with user manual, dashboard and training packages suitable for the program team, drawing on the MEL Adviser and IT Manager as needed. Dashboards should be able to illustrate progress, for inclusion on the KITA SEHAT website and in reports.
• Act as the primary liaison between the program and the selected MIS provider: gather and document business and reporting requirements from the MEL unit and Program Leads, translate them into functional specifications for the provider, and review and test deliverables against those requirements.
• Design and deliver MIS training to program staff.
• Support program staff to enter data into the MIS.
• Review data that has been entered into the MIS and liaise with the program team to resolve data that is unclear, incorrect, entered in the wrong location, etc.
• Maintain real-time KITA SEHAT KPI, QI, and EOPO tracking for donor reporting.
• Collaborate with the MEL team to integrate programmatic data into the MIS.
• Develop annexes for progress reports that clearly demonstrate progress towards the achievement of EOPO and thematic outcomes, based on the KPIs and QIs.
• Develop and update dashboards e.g. within the MIS itself, and the KITA SEHAT website.
• Maintain safeguard related MIS modules and reporting.
• Maintain and administer the MIS once operational, including user access, system configuration, issue resolution and coordination of enhancements with the provider.
• Lead program knowledge management, ensuring outputs are archived and accessible.

Other duties

• Contribute to the effective operation of the organisation by undertaking additional responsibilities that are reasonably within the scope, classification, and capability of the position.
• Demonstrate professional behaviour at all times, including maintaining appropriate workplace attire, communicating respectfully, and working collaboratively with colleagues and stakeholders to support the achievement of program objectives.
• Support risk management, safeguarding, workplace health and safety, and fraud control measures. This includes promoting gender equality, disability inclusion, and safeguarding principles in all aspects of work.

More details about this position: https://tinyurl.com/bp7yhbb2

About You

Qualifications and Experience

• A minimum undergraduate degree in management of Information System, Computer Science, system management or equivalent experience in managing program information systems.
• Minimum 7 years of demonstrated business analysis or consulting experience, including gathering stakeholder requirements, translating business needs into technical specifications, and managing external IT vendors or system providers through design, build and acceptance.
• Experience in working with project management tools such as QuickBase, SharePoint, diverse online data collection tools such as KoboToolBox, Survey Monkey, or other data collection tools.
• Experience with data query, data reporting and dashboard visualisation focused on analytics and results.
• Good analytical, written and verbal communication skills in both English and Indonesian, with ability to communicate with variety of audiences and produce good quality written reports.
• Ability to work independently with minimal supervision, manage own priorities and work to tight deadlines, while collaborating effectively across a multidisciplinary team.
• Familiar with database system and Low-Code platform development such as PowerApps, Oracle Apex or QuickBase.

Desirable

• Experience working on donor funded projects e.g. USAID, DFAT, FCDO
• Experience coordinating MIS development with external provider and delivering user training and ongoing support.
• Experience on preparing data for donor reporting using a MIS.
• Promoting Gender Equality, Disability, and Social Inclusion (GEDSI) and climate change is a key focus of KITA SEHAT. Applicants with knowledge or experience in issues will be highly regarded by the selection panel.

GEDSI, Safeguarding, and Climate Resilience

KITA SEHAT applies GEDSI, Safeguarding, and Climate Resilience as cross-cutting principles across all activities.

The following standard requirements apply for all KITA SEHAT team and activities. Staff are expected to demonstrate how these principles have been considered in the proposed approach:

• Compliance with KITA SEHAT and DFAT child protection policies;
• Commitment to ethical conduct and safeguarding principles;
• Commitment and promote GEDSI principles in conducting event and developing the draft.
• Support for environmentally sustainable practices, including minimising unnecessary printing and promoting digital formats wherefeasible

Why join KITA SEHAT?

KITA SEHAT encourages people with disability to apply, and will provide reasonable accommodation, modification, or adjustment to the work environment for any selected applicant with a disability to support them performing their job.

Amendments to the position’s terms of reference may be made during the period of the engagement as required.

DT Global Asia Pacific Pty Ltd is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, veteran status, gender identity, or national origin. DT Global Asia Pacific Pty Ltd prohibits discriminating against employees and job applicants who inquire about, discuss, or disclose the compensation of the employee or applicant or another employee or applicant.

Our organization is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. Recruitment and selection procedures reflect this commitment. We are committed to safety and the prevention of sexual abuse and harassment, child protection, and bribery prevention.

We want to engage with the right people to deliver our programs. As part of our approach, you will be subjected to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All our staff receive safety, compliance and safeguards training and are responsible for contributing to a safer working culture.

We take a zero-tolerance approach to sexual exploitation, abuse and harm of adults and children; fraud, corruption and bribery; modern slavery; and any form of exploitation across our operations, partnerships, and supply chains. We uphold the highest standards of integrity and expect the same of those we work with.

Engagement with DT Global is subject to formal background screening, criminal record checks, employment verification and periodic compliance checks. All DT Global staff receive safety, compliance, safeguarding and integrity training, and we expect our personnel and partners to always act in alignment with our company values.