HR & Safeguards Officer

DT Global, LLC; Jakarta Pusat; On-site; IDR 240,000,000 - 420,000,000; Full time

Benefits offered by this job

Reasonable accommodation for disabled

Job summary

DT Global Asia Pacific supports the KITA SEHAT program and seeks a dedicated HR & Safeguards Officer to manage HR operations, TA panel administration, onboarding for long-term staff and STAs, and safeguarding compliance across Indonesian partners. The role requires 5+ years in HR operations, strong Indonesian labor law knowledge, and hands-on HRIS proficiency.

Fluency in English and Bahasa Indonesia is essential; Indonesian work authorization applies.

Qualifications

• Bachelor's degree in human resource management, Business Administration, Psychology, Law, or relevant field.
• Minimum of 5 years of progressive experience in HR operations, recruitment lifecycle management, and HR administration.
• Hands-on proficiency with HRIS (Sunfish) and MS Office.
• Strong understanding of GEDSI and safeguarding principles.
• Excellent verbal and written communication in English and Bahasa Indonesia.

Responsibilities

• Provide end-to-end HR operations and safeguarding support for KITA SEHAT.
• Assist with TA panel management, recruitment lifecycles, onboarding, and contractor coordination.
• Maintain Sunfish HRIS data accuracy and support data governance.
• Support Staff Benefits administration and compliance with local regulations.
• Contribute to safeguarding training, LMS tracking, and risk assessments.

Skills

English / Bahasa Indonesia

Interpersonal skills

Organizational skills

Problem solving

HRIS (Sunfish)

Microsoft Office

Indonesian labor laws

GEDSI & safeguarding

Education

Bachelor's degree in HRM / Business / Psychology / Law

Tools

Sunfish HRIS

Job description

Program Background

The Australia-Indonesia Partnership for Health Transformation (KITA SEHAT) is a joint initiative between the Governments of Australia and Indonesia to support the transformation of Indonesia’s human and animal health systems, policy, and governance. The program runs for eight years (2025–2033), with total funding of up to AUD 100 million. Phase 1 runs from August 2025 to June 2029, investing about AUD 50 million. Phase 2 will extend the program out to 2033, pending agreement between the Governments of Australia and Indonesia.

KITA SEHAT is funded and managed by Australia’s Department of Foreign Affairs and Trade (DFAT) and implemented by DT Global. Indonesia's Ministry of National Development Planning/National Development Planning Agency (Kementerian PPN/Bappenas) is the primary coordinating ministry for the program, in partnership with the Ministry of Health, the Ministry of Agriculture and subnational governments in Jawa Barat, Nusa Tenggara Timur and Papua Barat Daya.

• Primary health care policy and governance - by 2033, national and selected subnational authorities have adopted improved primary health policies, service delivery approaches and governance arrangements.
• Primary health services - by 2033, selected subnational authorities have improved the quality of and access to primary health services with a focus on stunting prevention and the inclusion of women, people with disability and other marginalised groups.
• Health system enablers - by 2033, national and selected subnational authorities have enhanced core workforce capabilities in critical human and animal health system enabling functions.
• Health security - by 2033, national and selected subnational authorities have increased capacity for health security and animal health policy development, strategic planning and the assessment, mitigation and management of acute and emerging health threats.

KITA SEHAT is designed to address local priorities, ensure women and people with disabilities are central to health system change, and to build climate resilience into how that change is delivered. The program is aligned to Indonesia’s National Medium-Term Development Plan (RPJMN) 2025-2029, specifically National Priority 4: Strengthening Human Resources Development, Science, Technology, Education, Health Sport, Gender Equality, and Strengthening the Role of Women, Youth and People with Disabilities.

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges - from governance and justice systems to climate resilience, infrastructure and social equity - with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

The Role

The implementation of the KITA SEHAT program involves a dynamic workforce structure consisting of long-term national and international staff, short-term technical assistance (STA) advisers, and specialist technical assistance panels. Operating across national ministries and subnational focus areas requires agile, compliant, and rigorous human resource management and operational safeguarding systems.

To ensure seamless execution of workforce strategy, talent acquisition, contract administration, and safeguarding compliance, KITA SEHAT Operations Unit requires dedicated capacity to support the HR & Safeguards Manager in managing operational workflows across the personnel lifecycle, recruitment, Panel management, and administrative lifecycle of Short-Term Technical Assistance (STA) and Technical Assistance (TA) Panels, while maintaining HRIS (Human Resource Information System) integrity and safeguarding compliance.

Objectives of the Role

The HR & Safeguards Officer provides end-to-end operational and administrative support across the human resources and safeguarding functions of KITA SEHAT. Reporting directly to the HR & Safeguards Manager, the Officer plays a key operational role in managing the Technical Assistance (TA) Panel, executing the STA recruitment and administration lifecycle, supporting long-term personnel onboarding, coordinating Sunfish HRIS data management, and monitoring safeguarding compliance.

The role requires a dedicated HR professional with 3 to 5 years of operational experience in HR administration, recruitment lifecycle management, and consultant coordination. The position demands strong organizational capability, familiarity with Indonesian employment regulations, expertise in database and HRIS management, and a firm commitment to DFAT/DT Global safeguarding and GEDSI standards.

Roles and Responsibilities

1. Technical Assistance (TA) Panel & STA Recruitment and Lifecycle Administration

• Manage the KITA SEHAT Technical Assistance (TA) Panel database, maintaining up-to-date adviser profiles, technical expertise categorization, fee rates, availability, and past performance evaluations.
• Manage end-to-end recruitment lifecycle for Short-Term Technical Assistance (STA) advisers, including collaborating with hiring managers on TOR drafting, vacancy posting, application screening, interview coordination, and selection of documentation.
• Manage the administrative lifecycle for STAs from contract issuance, onboarding briefings, mobilization logistics, monthly timesheet tracking, contract extensions/variations, to formal offboarding.
• Serve as the primary operational contact for TA panel members and STA advisers, responding promptly to contractual, administrative, and logistical inquiries.

2. HR Operations, HRIS, and Contract Administration

• Maintain Sunfish HRIS employee database records, ensuring that all personal data, contract details, leave records, and performance evaluations are accurately recorded and updated.
• Track contract expiration dates for long-term staff and STAs, proactively alerting managers, and facilitating contract extension workflows.
• Provide administrative guidance to personnel regarding Sunfish leave applications, time sheet submissions, and operational HR procedures.
• Support HR file audits and maintain strict confidentiality regarding employee records and sensitive personal data.

3. Staff Benefits Support

• Coordinate staff enrollment and data updates for BPJS Ketenagakerjaan and BPJS Kesehatan statutory insurance schemes.
• Liaise with private medical and life insurance providers regarding staff enrollment, policy updates, and claims administration.

4. Safeguarding and Compliance Administration

• Support the HR & Safeguards Manager in delivering mandatory safeguarding inductions (Child Protection, PSEAH, Fraud, HSE, Workplace Behavior) for all staff, STAs, and panel members.
• Monitor and track employee completion of mandatory LMS online training modules, maintaining up-to-date compliance tracking records.
• Serve as an operational liaison for routine safeguarding questions and assist in preparing background documentation for periodic safeguarding risk assessments.

5. Other Mandatory Duties

• Contribute to the effective operation of the organization by undertaking additional responsibilities that are reasonably within the scope, classification, and capability of the position.
• Always demonstrate professional behavior, including maintaining appropriate workplace attire, communicating respectfully, and working collaboratively with colleagues and stakeholders.
• Support risk management, workplace health and safety, safeguarding, and fraud control measures across all work activities.

Reporting Lines and Performance Management

The HR & Safeguards Officer will report to the HR & Safeguards Manager.

About You

Qualifications and Experience

• Bachelor's degree in human resource management, Business Administration, Psychology, Law, or relevant field.
• Minimum of 5 years of progressive experience in HR operations, recruitment of lifecycle management, and HR administration.
• Demonstrated experience in managing consultant recruitment, short-term technical assistance (STA) administration, and adviser on database/panel management.
• Solid working knowledge of Indonesian labor laws, statutory employment benefits, and HR operational standards.
• Hands‑on proficiency with HR Information Systems (HRIS) such as Sunfish and advanced proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Demonstrated understanding of and commitment to Gender Equality, Disability, and Social Inclusion (GEDSI) and safeguarding principles (Child Protection, PSEAH).
• Strong interpersonal, organizational, time management, and problem‑solving skills with high integrity and discretion.
• Excellent verbal and written communication skills in both English and Bahasa Indonesia.

Desirable

• Prior experience working on DFAT-funded or other international donor-funded development initiatives in Indonesia.
• Direct experience in managing a Technical Assistance (TA) Panel or consultant roster.
• Experience facilitating orientation sessions, staff inductions, or training workshops.

GEDSI, Safeguarding, and Climate Resilience

KITA SEHAT applies GEDSI, Safeguarding, and Climate Resilience as cross‑cutting principles across all activities.

The following standard requirements apply for all KITA SEHAT team and activities. Staff are expected to demonstrate how these principles have been considered in the proposed approach:

• Compliance with KITA SEHAT and DFAT child protection policies;
• Commitment to ethical conduct and safeguarding principles;
• Commitment and promote GEDSI principles in conducting event and developing the draft;
• Support for environmentally sustainable practices, including minimising unnecessary printing and promoting digital formats wherefeasible.

Why join KITA SEHAT?

KITA SEHAT encourages people with disability to apply, and will provide reasonable accommodation, modification, or adjustment to the work environment for any selected applicant with a disability to support them performing their job.

Equal Opportunity and Diversity

DT Global Asia Pacific Pty Ltd is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, veteran status, gender identity, or national origin. DT Global Asia Pacific Pty Ltd prohibits discriminating against employees and job applicants who inquire about, discuss, or disclose the compensation of the employee or applicant or another employee or applicant.

Our organization is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. Recruitment and selection procedures reflect this commitment. We are committed to safety and the prevention of sexual abuse and harassment, child protection, and bribery prevention.

We want to engage with the right people to deliver our programs. As part of our approach, you will be subjected to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All our staff receive safety, compliance and safeguards training and are responsible for contributing to a safer working culture.

Compliance and Conduct

We take a zero‑tolerance approach to sexual exploitation, abuse and harm of adults and children; fraud, corruption and bribery; modern slavery; and any form of exploitation across our operations, partnerships, and supply chains. We uphold the highest standards of integrity and expect the same of those we work with.

Engagement with DT Global is subject to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All DT Global staff receive safety, compliance, safeguarding and integrity training, and we expect our personnel and partners to always act in alignment with our company values.