Luxury Restaurant Manager – Guest Experience Leader

Pullman Hotels & Resorts; Indonesia; On-site; IDR 350,000,000 - 700,000,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Pullman Jakarta Indonesia is seeking a seasoned Restaurant Manager to lead daily operations, ensuring exceptional guest experiences in a luxury setting.

You will drive service excellence, manage budgets, and collaborate with marketing to promote the restaurant. The role requires 5+ years in high-end restaurant management, strong leadership, and fluency in English and Bahasa Indonesia.

Qualifications

• Bachelor’s degree in Hospitality, Business Management, or related field.
• Minimum 5 years of experience in restaurant management, preferably luxury/fine-dining.
• Strong knowledge of Japanese cuisine and beverage pairings is an advantage.
• Excellent leadership, communication, and problem-solving skills.
• Proven ability to manage budgets, drive sales, and enhance profitability.
• Ability to work under pressure in a fast-paced environment with a focus on guest satisfaction.
• Fluency in English and Bahasa Indonesia; proficiency in Japanese is a plus.

Responsibilities

• Oversee overall restaurant operations to ensure seamless service and guest satisfaction.
• Maintain high standards of food quality, presentation, and service.
• Lead staff development and evaluations to ensure consistent service.

Skills

Leadership

Communication

Problem solving

Budgeting

Guest experience

Team management

English

Bahasa Indonesia

Japanese (plus)

Education

Bachelor’s degree in Hospitality/Business

Job description

Pullman Jakarta Indonesia is seeking a seasoned Restaurant Manager to lead daily operations, ensuring exceptional guest experiences in a luxury setting.

You will drive service excellence, manage budgets, and collaborate with marketing to promote the restaurant. The role requires 5+ years in high-end restaurant management, strong leadership, and fluency in English and Bahasa Indonesia.