Luxury Hotel Housekeeping Supervisor - Lead & Elevate

Fairmont Hotels & Resorts; Jakarta Timur; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Fairmont Hotels & Resorts is seeking a Housekeeping Supervisor for their Jakarta location. In this role, you will oversee daily operations of the Housekeeping Department, ensuring cleanliness and guest satisfaction. The ideal candidate will have a background in hospitality, strong leadership skills, and a commitment to luxury service.

With a focus on training and team coordination, you will conduct room inspections and manage inventory, all while nurturing a positive working environment. This position is suited for those passionate about hospitality and team development.

Qualifications

• Minimum 2–3 years of experience in Housekeeping within a luxury hotel.
• At least 1 year in a supervisory capacity.

Responsibilities

• Supervise daily activities of Housekeeping team.
• Conduct inspections of guest rooms and public areas.
• Ensure compliance with hotel standards.
• Train and motivate housekeeping staff.
• Handle guest requests and complaints.

Skills

Leadership skills

Communication skills

Interpersonal skills

Knowledge of housekeeping operations

Proficiency in Microsoft Office

Problem-solving skills

Flexible work schedule

English communication skills

Education

Diploma or Bachelor's Degree in Hospitality Management

Tools

Hotel property management systems

Job description

Fairmont Hotels & Resorts is seeking a Housekeeping Supervisor for their Jakarta location. In this role, you will oversee daily operations of the Housekeeping Department, ensuring cleanliness and guest satisfaction. The ideal candidate will have a background in hospitality, strong leadership skills, and a commitment to luxury service.

With a focus on training and team coordination, you will conduct room inspections and manage inventory, all while nurturing a positive working environment. This position is suited for those passionate about hospitality and team development.