Live Coordinator

Heart Troops; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Heart Troops, a Jakarta-based modest fashion brand launched in 2023, is seeking a Live Coordinator who loves livestream shopping and data-driven growth. You will own end-to-end livestream operations, from scheduling hosts to analyzing performance and driving improvements.

Ideal candidates have 1-3 years in live-shopping roles, strong analytics, and excellent communication. Join a proactive team building scalable livestream capabilities for our fast-moving brand.

Qualifications

• 1 - 3 years in similar position of managing live shopping, preferably in fashion retail.
• Strong understanding in live shopping end-to-end operations, analytics, and strategy.
• Strong communication, coordination, and people management skills
• Agile, proactive, and able to adapt quickly to changing priorities
• Data-driven mindset with strong sales awareness
• Growth-oriented mindset with willingness to learn, test, and improve continuously
• Strong interest in modest fashion industry is preferred

Responsibilities

• Build & maintain standard operating procedures for end-to-end livestream operations.
• Manage and oversee end-to-end live operations, including but not limited to live schedule, host schedule, and related live operations.
• Develop and execute data-driven strategies to maximize viewership, audience retention, conversion rates, and sales performance.
• Onboard, schedule, and continuously train internal live hosts.
• Coordinate cross-functionally with related teams to ensure product availability, pricing accuracy, and alignment with ongoing campaigns.
• Monitor, analyze, and present regular performance reports and actionable insights to continuously optimize livestream performance.
• Identify operational gaps and improvement opportunities to enhance efficiency, consistency, and scalability of livestream activities.

Skills

Live shopping operations

Data-driven mindset

People management

Agile

Job description

Heart Troops is a growing modest fashion brand dedicated to creating thoughtfully crafted pieces based in Jakarta.

We are looking for a Live Coordinator who is passionate about livestream shopping, operational excellence, and performance growth. In this role, you will take ownership of coordinating and optimizing our end-to-end livestream operations; from host management and scheduling to performance analysis and strategic improvements. This role is ideal for someone who is agile, proactive, data-driven, and excited to grow alongside a fast-moving modest fashion brand.

Responsibilities:

Build & maintain standard operating procedures for end-to-end livestream operations.

Manage and oversee end-to-end live operations, including but not limited to live schedule, host schedule, and related live operations.

Develop and execute data-driven strategies to maximize viewership, audience retention, conversion rates, and sales performance.

Onboard, schedule, and continuously train internal live hosts.

Coordinate cross-functionally with related teams to ensure product availability, pricing accuracy, and alignment with ongoing campaigns.

Monitor, analyze, and present regular performance reports and actionable insights to continuously optimize livestream performance.

Identify operational gaps and improvement opportunities to enhance efficiency, consistency, and scalability of livestream activities.

Qualifications:

1 - 3 years in similar position of managing live shopping, preferably in fashion retail.

Strong understanding in live shopping end-to-end operations, analytics, and strategy.

Strong communication, coordination, and people management skills

Agile, proactive, and able to adapt quickly to changing priorities

Data-driven mindset with strong sales awareness

Growth-oriented mindset with willingness to learn, test, and improve continuously

Strong interest in modest fashion industry is preferred

Heart Troops is a modest fashion brand founded in Jakarta, Indonesia in 2023. The brand name is inspired by the journey our founder’s daughter, who was born with a congenital heart disease. Her journey is an inspiration and a reminder, that everyone of us is special in our own way, and to always give our best fight in life.

As a growing team, we value passionate individuals with a builder mindset; people who are proactive, adaptable, willing to take ownership, and excited to grow together with the company.

Heart Troops is a modest fashion brand founded in Jakarta, Indonesia in 2023. The brand name is inspired by the journey our founder’s daughter, who was born with a congenital heart disease. Her journey is an inspiration and a reminder, that everyone of us is special in our own way, and to always give our best fight in life.

As a growing team, we value passionate individuals with a builder mindset; people who are proactive, adaptable, willing to take ownership, and excited to grow together with the company.