Lead Spa Therapist & Supervisor - Luxury Wellness

Fivelements; Provinsi Bali; Sur place; IDR 240 000 000 - 420 000 000; Plein temps

Résumé du poste

Fivelements Ubud seeks a Head Therapist (Spa Supervisor) to lead the therapy team and uphold our signature holistic healing standards. The role partners with the Healing & Wellness management team to supervise daily operations, coach therapists, perform assessments, and deliver treatments when needed to ensure guests receive exceptional, personalized care.

Ideal candidates have 4–5 years of hands-on spa experience, 1–2 years in a leadership role, and strong English communication.

Qualifications

• Diploma in Spa Therapy, Beauty Therapy, Wellness or Hospitality.
• Certification in Spa Therapy, Massage Therapy or relevant wellness treatments is preferred.
• 4–5 years hands-on experience as a Spa or Wellness Therapist.
• 1–2 years in a Senior Therapist, Therapist Supervisor or similar leadership role.
• Strong practical knowledge of massage techniques, body treatments and holistic wellness therapies.
• Balinese Healing: experience with traditional Balinese healing techniques is highly desirable.
• Training Experience: experience conducting therapist training and practical treatment assessments is an advantage.
• English language skills (spoken and written) required.

Responsabilités

• Treatment standards: Ensure all treatments follow Fivelements Ubud's established protocols and service standards, with regular assessments to keep technique excellent and consistent.
• Therapist supervision: Supervise and guide the therapists' daily activities, running daily briefings on treatment schedules, guest preferences and operational priorities.
• Coaching and development: Provide continuous coaching, mentoring and technical support to the therapy team.
• Guest care: Ensure therapists provide personalised, attentive and intuitive treatments that protect guest privacy, comfort, dignity and confidentiality. Perform treatments when required.
• Quality improvement: Monitor guest feedback and recommend improvements, supporting management in reviewing treatment protocols and wellness experiences.
• Brand knowledge: Maintain a strong working knowledge of Fivelements Ubud's signature treatments, products and holistic healing philosophy.

Connaissances

Leadership

Coaching

Therapist supervision

English proficiency

Formation

Diploma in Spa Therapy

Diploma in Beauty Therapy

Diploma in Wellness

Diploma in Hospitality

Description du poste

Fivelements Ubud seeks a Head Therapist (Spa Supervisor) to lead the therapy team and uphold our signature holistic healing standards. The role partners with the Healing & Wellness management team to supervise daily operations, coach therapists, perform assessments, and deliver treatments when needed to ensure guests receive exceptional, personalized care.

Ideal candidates have 4–5 years of hands-on spa experience, 1–2 years in a leadership role, and strong English communication.