Lead Product Researcher - AdTech Monetization

GO-JEK; Jakarta Pusat; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

GO-JEK is seeking a Contract Product Researcher in Jakarta to lead end-to-end qualitative research for ads and promo products. You will collaborate with Heads of Business and Product teams to guide product development and deliver insights that drive business impact.

The role requires strong communication in English and Bahasa Indonesia, and proven leadership in research projects from scoping to reporting, with a consumer-centric focus and rigorous methodology.

Qualifications

• At least 3 years of experience in Qualitative Product Research.
• Experience with qualitative methods such as in-depth interviews, focus groups, usability testing, and diary studies.
• Basic to intermediate understanding of quantitative methods (segmentation, funnel analysis, behavior studies).
• Ability to identify biases in research and advise on mitigation.
• Proven end-to-end research design, execution, and analysis.
• Experience working with research vendors.
• Prior team leadership experience is a must.
• Comfortable communicating in English and Bahasa Indonesia.

Responsibilities

• Independently manage end-to-end research projects from scoping to reporting.
• Advocate a consumer-centric mindset and deliver actionable insights.
• Engage with stakeholders to fine-tune methodology and results.
• Influence team to document research outcomes and maintain accountability.
• Lead cadences between team members and stakeholders and provide feedback.

Skills

Qualitative Product Research

Team leadership

Stakeholder management

Bilingual communication

Job description

GO-JEK is seeking a Contract Product Researcher in Jakarta to lead end-to-end qualitative research for ads and promo products. You will collaborate with Heads of Business and Product teams to guide product development and deliver insights that drive business impact.

The role requires strong communication in English and Bahasa Indonesia, and proven leadership in research projects from scoping to reporting, with a consumer-centric focus and rigorous methodology.