LCL Operations Lead – Indonesia

Maersk; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Maersk in Jakarta seeks a proactive LCL Operations Coordinator to manage end-to-end LCL shipments in Indonesia. You will coordinate with customers, warehouses, vendors, and carriers to ensure accurate documentation, milestones, and shipment visibility, delivering reliable execution and strong customer experience.

The role requires a bachelor's degree in logistics or related field, at least 2 years in LCL/Ocean freight, knowledge of import/export processes, and proficiency in Bahasa Indonesia and

Qualifications

• Bachelor's degree in Logistics, Supply Chain, Business, or related field.
• Minimum 2 years of experience in LCL Operations, Freight Forwarding, Ocean Freight, or related logistics operations.
• Experience handling Ocean Freight shipments within a freight forwarding environment.
• Good understanding of Import and Export processes and shipment documentation.
• Familiarity with CargoWise or other freight forwarding systems.
• Strong communication skills in Bahasa Indonesia and English.

Responsibilities

• Manage end-to-end operational execution of LCL shipments in Indonesia.
• Coordinate shipment activities with customers, CFS/warehouse operations, vendors, carriers, and internal stakeholders.
• Ensure timely and accurate shipment coordination, documentation, milestone updates, and shipment visibility.
• Communicate shipment status and operational updates to customers and stakeholders.
• Support billing readiness and ensure shipment files are completed accurately.
• Handle shipment exceptions, operational issues, and service recovery activities.
• Deliver reliable shipment execution and a strong customer experience.

Skills

Communication skills

Customer focus

Problem-solving

Education

Bachelor's degree in Logistics / Supply Chain / Business

Tools

CargoWise

Job description

Maersk in Jakarta seeks a proactive LCL Operations Coordinator to manage end-to-end LCL shipments in Indonesia. You will coordinate with customers, warehouses, vendors, and carriers to ensure accurate documentation, milestones, and shipment visibility, delivering reliable execution and strong customer experience.

The role requires a bachelor's degree in logistics or related field, at least 2 years in LCL/Ocean freight, knowledge of import/export processes, and proficiency in Bahasa Indonesia and