KYC Onboarding & Remediation Specialist

JPMorgan Chase; Jakarta Pusat; On-site; IDR 100,440,000 - 156,240,000; Full time

Job summary

J.P. Morgan is seeking a detail-oriented Analyst to join Wholesale KYC Operations (WKO) in the Corporate & Investment Bank in Jakarta.

You will help manage the end-to-end client onboarding process and ensure due diligence documentation is sourced and delivered to the KYC Production team. Collaborate with Front Office, Legal, Compliance, Credit and Operations to provide timely onboarding, meet regulatory requirements, and identify opportunities for process improvements while maintaining strong

Qualifications

• Bachelor’s degree or equivalent.
• 1 year of relevant experience in KYC, Client Onboarding, Audit, Control, Risk, AML, or Research functions.
• Knowledge of multiple client types (e.g., Corporates, SPV, Trust, FIs).
• Strong verbal and written communication skills.
• Strong time management, organizational, and relationship-building skills.
• Client-focused with a strong controls mindset and commitment to quality.
• Experience adhering to controls and compliance standards.
• Ability to quickly grasp and learn new concepts and procedures.

Responsibilities

• Manage new business requests received from the Front Office and facilitate the KYC process end-to-end.
• Act as an SME and Due Diligence expert to guide clients through KYC requirements and document variations.
• Conduct in-depth analysis on client ownership structures using publicly available sources and client documentation, seeking additional confirmation or approvals as required.
• Work closely with the Front Office and, when necessary, directly with clients to obtain all supporting evidence for full KYC due diligence.
• Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes.
• Liaise regularly with the business for workload planning, reviewing key onboardings, and prioritizing open requests.
• Interact frequently with key stakeholders such as Legal, Compliance, Credit, and Operations to develop strong partnerships, eliminate roadblocks, and ensure continuity of information flow.
• Assist Relationship Managers with overnight screening, client exits, and other KYC-related tasks as required.
• Manage personal workload and priority items, ensuring timely escalation of key risks/issues to management.
• Stay informed of changes to processes, procedures, and regulatory requirements, maintaining open dialogue with regional colleagues.
• Identify and execute process improvements, providing guidance and support on key process and technology initiatives.

Skills

Verbal and written communication

Time management

Relationship building

Controls mindset

Education

Bachelor’s degree or equivalent

Job description

J.P. Morgan is seeking a detail-oriented Analyst to join Wholesale KYC Operations (WKO) in the Corporate & Investment Bank in Jakarta.

You will help manage the end-to-end client onboarding process and ensure due diligence documentation is sourced and delivered to the KYC Production team. Collaborate with Front Office, Legal, Compliance, Credit and Operations to provide timely onboarding, meet regulatory requirements, and identify opportunities for process improvements while maintaining strong