KPI & Performance Lead - Remote Site Accommodations

Indonesia Weda Bay Industrial Park (IWIP); Maluku Utara; On-site; IDR 180,000,000 - 360,000,000; Full time

Benefits offered by this job

Fly-in Fly-out (FIFO) flight tickets

Mess accommodation

Sports and fitness facilities

Comprehensive medical and health cover

Job summary

Indonesia Weda Bay Industrial Park is seeking a Performance & KPI Specialist – Accommodation Operations to develop performance standards, KPIs, and monitoring systems for our accommodation operations. This role will support operational excellence by analyzing performance, identifying gaps, and driving continuous improvement.

The position involves working at a remote site with a 90 days onsite – 14 days leave roster, with FIFO flight tickets and on-site Mess accommodation.

Qualifications

• Bachelor's degree in a related field.
• Minimum 3 years KPI/performance management experience.
• Proficient in Excel; Power BI is a plus.

Responsibilities

• Develop and implement KPI standards for accommodation operations.
• Monitor performance and prepare reports and dashboards.
• Analyze data and identify gaps and improvement opportunities.
• Coordinate with departments to improve service quality and efficiency.
• Develop and improve SOPs and performance measurement systems.
• Track corrective actions and support continuous improvement initiatives.
• Ensure operations meet established service standards.

Skills

Analytical skills

Communication skills

Problem solving

Education

Bachelor's degree in Hospitality, Business Management, Industrial Engineering, Operations Management, or related field

Tools

Microsoft Excel

Power BI

Job description

Indonesia Weda Bay Industrial Park is seeking a Performance & KPI Specialist – Accommodation Operations to develop performance standards, KPIs, and monitoring systems for our accommodation operations. This role will support operational excellence by analyzing performance, identifying gaps, and driving continuous improvement.

The position involves working at a remote site with a 90 days onsite – 14 days leave roster, with FIFO flight tickets and on-site Mess accommodation.