Housekeeping Ops Lead - Field Workforce Specialist

Cove Living Pte Ltd

Jakarta Pusat

On-site

IDR 100,440,000 - 167,400,000

Part time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Cove Living Pte Ltd is seeking a Workforce Specialist (Housekeeping Supervisor) for a contract role based in Indonesia. The position focuses on centralized admin tasks, property inspections, and staff supervision across our Bali and Jakarta sites.

Ideal candidates hold a Diploma or Bachelor’s in Hospitality and have 3–4 years of relevant supervisory experience, with strong Excel skills and willingness to travel across regional properties. Mobility and reliability are essential for this role.

Qualifications

Diploma or Bachelor’s in Hospitality, Hotel Management, Tourism or related field.
3–4 years of experience as a Housekeeping Supervisor or Public Area Supervisor in a hotel or premium service apartment.
Strong MS Office skills, especially Excel for shift planning and logging expenses.
Willingness to travel across regional properties and mobility with own vehicle.

Responsibilities

Centralize and manage admin tasks including field-staff attendance logs, vendor invoices, shift-roster scheduling, and database accuracy for all cluster ground staff (FO/Housekeeping, and Security).
Perform routine inspections across active properties to audit room setup quality, SOP compliance, and cleanliness scores.
Oversee the ground schedule, and performance of specialized operations, and workforce programs.
Assist the Workforce Manager in conducting briefings, rolling out upskilling programs, and supervising on-site work discipline to maintain high service delivery.
Document ground operations data, track field audit findings on digitized reporting tools (Jotform), and log vendor SLA discrepancies for weekly evaluation.