KOL & Social Media Admin Junior Associate - Lifestyle

SEVEN Retail Group; Jakarta Pusat; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Seven Retail is seeking a proactive Social Media & Community Coordinator to manage daily brand conversations, engage with online communities, and identify collaboration opportunities with KOLs.

The role focuses on building relationships across social platforms, monitoring trends, and supporting campaigns to grow the brand’s presence in Indonesia.

Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, or related field.
• 1+ year experience in social media, community management, or influencer marketing.
• Strong communication and relationship-building skills with KOLs and online communities.

Responsibilities

• Manage daily community interactions across social media to build positive conversations.
• Build relationships with communities, KOLs, and creators to support brand growth.
• Monitor conversations, trends, and sentiment to identify engagement opportunities and issues.
• Identify and engage potential KOLs and creators; handle outreach to collaboration.
• Coordinate KOL collaborations from outreach to tracking and reporting.
• Support social campaigns and maintain a database of activities to drive engagement.

Skills

Social media management

Community engagement

Relationship building

Communication skills

Education

Bachelor's degree in Marketing, Communications, PR

Job description

Our Company

Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.

We're on a mission to make increasingly higher-quality, premium lifestyle services accessible to everyone, helping people live better through the brands we build.

Your Day-to-Day

• Manage daily community interactions across social media to build positive and engaging conversations around our brand.
• Build and maintain relationships with relevant communities, KOLs, and content creators to support brand growth.
• Monitor social media conversations, trends, and audience sentiment to identify engagement opportunities and potential issues.
• Identify and engage potential KOLs and creators, from initial outreach to collaboration follow-up.
• Coordinate KOL collaborations, including outreach, briefing, content submission, and activity tracking.
• Support social media campaigns and maintain an organized database of KOL and community activities to drive engagement and community growth.

Who We’re Looking For

• Bachelor's degree in Marketing, Communications, Public Relations, or a related field.
• +1 year of experience in social media, community management, KOL/influencer marketing, or a related role.
• Strong communication and relationship-building skills, particularly when engaging with KOLs, creators, and online communities.
• Good understanding of social media platforms, trends, and audience behavior.
• Organized and detail-oriented, with the ability to manage multiple collaborations and deadlines.
• Proactive, creative, and comfortable working in a fast-paced environment; experience with KOL outreach or campaign coordination is a plus.