Key Account Manager

Medor.id; Provinsi Bali; On-site; IDR 111,600,000 - 133,920,000; Full time

Job summary

Medor is seeking a Key Account Manager in Bali to grow and manage the company's premium retail network across Bali. You will maintain strong relationships with existing retail partners, secure high-quality new accounts, and drive sales through in-store activation and promotions.

Ideal candidates are highly organized and commercially minded with knowledge of the premium retail, wellness, FMCG, or HORECA landscape in Bali.

Qualifications

• 2+ years of experience in B2B sales, retail sales, field sales, key account management, FMCG distribution, or HORECA sales.
• Highly organized, with strong route planning, appointment scheduling, and time management.
• Strong computer skills, including Google Workspace and CRM systems.
• Good understanding of the premium retail market and ability to identify suitable venues for a high end brand.
• Excellent communication and negotiation skills, with ability to close deals and manage client relationships professionally.
• Comfortable using AI tools to improve outreach, follow-ups, reporting, and daily work.
• Must have a motorbike and valid SIM C.

Responsibilities

• Manage and maintain good relationships with premium retail stores across Bali.
• Visit stores regularly to check stock, sales, product display, and customer needs.
• Follow up on orders, payments, returns, and stock levels with existing stores.
• Find and approach new premium retail partners such as cafés, hotels, spas, wellness studios, and organic stores.
• Present the products, negotiate terms, and close new business opportunities.
• Make sure products are displayed well and work with stores on promotions, tastings, and product education.
• Manage wholesale orders and ensure customers follow the agreed sales and pricing terms.
• Record all store visits, orders, sales, and follow-up actions accurately in Google Sheets or CRM.
• Support offline sales activities, including WhatsApp orders, walk-in sales, and market events.
• Build long term partnerships and identify opportunities to increase sales across existing and new accounts.

Skills

B2B sales

Retail sales

Field sales

Key account management

FMCG distribution

HORECA sales

Negotiation

Communication

Time management

AI outreach

Tools

Google Workspace

CRM systems

Job description

Medor is a leading recruitment partner in Indonesia and Asia-Pacific, bringing over a decade of experience. We specialize in finding top talent that aligns with company culture and expectations, utilizing thorough assessments to ensure the best fit. Our expertise covers all hiring levels across industries such as IT, construction, logistics, and finance.

About the customer:

Our client is a Bali-based regenerative wellness company specializing in premium moringa products. They operate an integrated business model that includes organic moringa farms, a licensed production facility, and a corporate office, ensuring full control over quality from cultivation to finished goods. With a strong commitment to sustainability, ethical practices, and health innovation, the company combines regenerative agriculture with modern manufacturing to serve both local and international markets.

Job Summary:

We are looking for a Key Account Manager to grow and manage the company's premium retail network across Bali. You will be responsible for maintaining strong relationships with existing retail partners, securing high quality new accounts, and driving sales through effective in-store activation. This role is ideal for someone who is highly organized, commercially minded, and understands the premium retail, wellness, FMCG, or HORECA landscape in Bali.

Responsibilities:

• Manage and maintain good relationships with premium retail stores across Bali.
• Visit stores regularly to check stock, sales, product display, and customer needs.
• Follow up on orders, payments, returns, and stock levels with existing stores.
• Find and approach new premium retail partners such as cafés, hotels, spas, wellness studios, and organic stores.
• Present the products, negotiate terms, and close new business opportunities.
• Make sure products are displayed well and work with stores on promotions, tastings, and product education.
• Manage wholesale orders and ensure customers follow the agreed sales and pricing terms.
• Record all store visits, orders, sales, and follow-up actions accurately in Google Sheets or CRM.
• Support offline sales activities, including WhatsApp orders, walk-in sales, and market events.
• Build long term partnerships and identify opportunities to increase sales across existing and new accounts.

Requirements:

• Minimum 2 years of experience in B2B sales, retail sales, field sales, key account management, FMCG distribution, or HORECA sales.
• Highly organized, with strong skills in route planning, appointment scheduling, and time management.
• Strong computer skills, including Google Workspace, Google Sheets, and CRM systems.
• Good understanding of the premium retail market and the ability to identify suitable venues for a high end brand.
• Excellent communication and negotiation skills, with the ability to close deals and manage client relationships professionally.
• Comfortable using AI tools to improve outreach, follow-ups, reporting, and daily work.
• Must have a motorbike and valid SIM C.

For this position, the client's budget is between IDR 10,000,000-12,000,000/month, exclude commissions.