Key Account Manager

SKINTIFIC; Jakarta Pusat; On-site; IDR 300,000,000 - 540,000,000; Full time

Job summary

SKINTIFIC is hiring a Key Account Manager to strengthen our commercial presence in Jakarta, Indonesia. You will drive revenue growth, manage strategic relationships with modern trade partners, and own the end-to-end account management cycle including business development, negotiation, execution, and post-sales engagement.

The role targets growth across national modern trade channels, with collaboration across marketing, supply chain, finance, and operations to ensure product availability and

Qualifications

• 4+ years in Modern Trade or Key Account Management in FMCG.
• Experience with Modern Pharmacy, Hyper/Supermarket & Minimarket is a plus.
• Strong relationships with modern trade accounts are advantageous.
• Excellent communication, negotiation, and presentation skills.
• Fluent in English; willingness to travel across Indonesia.
• WFO policy in Mega Kuningan, South Jakarta.

Responsibilities

• Achieve and exceed sales targets across modern trade accounts (pharmacies, hyper/supermarkets, minimarkets).
• Identify, onboard, and grow distributors and key accounts; drive up- and cross-selling.
• Manage end-to-end sales cycles from prospecting to deal closure and post-sales follow-up.
• Build and maintain long-term relationships with modern trade partners as a trusted partner.
• Develop a robust pipeline, accurate forecasting, and aligned account plans.
• Provide market intelligence on competitors, promotions, and channel dynamics.

Skills

Key Account Mgmt

Sales

Negotiation

Strategic Partnerships

Forecasting

English Proficiency

Education

Bachelor's degree in Business

Job description

About This Job

SKINTIFIC

Location: Jakarta, Indonesia

Work Mode: On‑site

Industry: Retail Health and Personal Care Products

Job Description

We are looking for a Key Account Manager who will play a critical role in strengthening our commercial presence, expanding key account partnerships, and driving sustainable business growth across national and regional modern trade customers.

Role Summary

The Key Account Manager – Modern Trade will be responsible for driving revenue growth and managing strategic relationships with modern trade partners. This role owns the end‑to‑end account management cycle, from business development and negotiation to execution, performance tracking, and post‑sales engagement.

Key Responsibilities

• Achieve and exceed assigned sales targets by driving sustainable growth across key modern trade accounts, such as Modern Pharmacy, Hyper/Supermarket & Minimarket channel.
• Identify, acquire, and onboard new distributors and key accounts, while maximizing revenue through up‑selling and cross‑selling within the existing customer base.
• Manage the end‑to‑end sales cycle, from prospecting and negotiation through to successful deal closure and post‑sales follow‑up.
• Build, manage, and maintain strong, long‑term relationships with key modern trade partners, acting as a trusted commercial partner.
• Develop a robust sales pipeline, ensuring accurate sales forecasting, account planning, and execution aligned with business objectives.
• Monitor, track, and analyze competitor activities, pricing, promotions, and trade initiatives to generate actionable market intelligence.
• Proactively provide insights and recommendations to management based on market trends, channel dynamics, and competitor movements.
• Collaborate closely with internal teams (marketing, supply chain, finance, and operations) to ensure smooth execution, product availability, and service delivery.
• Analyze market performance and customer data to formulate and implement effective channel and account strategies.
• Prepare regular sales reports, business reviews, and performance updates, and actively participate in management and sales review meetings.

Requirements

• Minimum 4 years of experience in Modern Trade, Key Account Management, or Branch Management within the FMCG industry; experience in Personal Care, Skincare, or Beauty categories is highly preferred.
• Proven track record in managing modern trade accounts, Modern Pharmacy, Hyper/Supermarket & Minimarket channel will be plus.
• Strong existing relationships with modern trade accounts will be a significant advantage.
• Demonstrated ability to develop and execute channel sales strategies to drive volume, value, and distribution growth.
• Excellent communication, negotiation, and presentation skills, with the ability to engage stakeholders at all levels.
• Fluent in English, both written and spoken.
• Highly result‑oriented, entrepreneurial, self‑motivated, and able to work independently in a fast‑paced environment.
• Strong analytical skills with the ability to translate market and competitor insights into actionable strategies.
• Willing to travel across Indonesia as required.
• Willing to follow Work From Office (WFO) policy at Mega Kuningan, South Jakarta.