Key Account Executive (Modern Trade)

Guangzhou Stars Pulse Co.,Ltd; Tangerang; On-site; IDR 100,000,000 - 180,000,000; Full time

Job summary

Guangzhou Stars Pulse Co.,Ltd is seeking a Support role to assist the Key Account Manager in managing Modern Trade accounts such as hypermarkets and supermarkets in Indonesia. You will handle POs, stock monitoring, promotion coordination, and performance reporting, working with sales, supply chain, trade marketing and finance teams to strengthen retailer relationships.

The ideal candidate has a Bachelor's degree in Business/Marketing/Supply Chain and 1–3 years in FMCG/retail sales or KAM, with

Qualifications

• Bachelor's degree in Business, Marketing, Supply Chain, or a related field.
• 1-3 years of experience in FMCG/retail sales, Modern Trade, or key account management.
• Solid understanding of retail operations, including order management, POS data, and trade marketing.
• Hands-on experience with ERP or order management systems is preferred.
• Strong data analysis skills and proficiency in Excel/PPT for reporting.

Responsibilities

• Support the Key Account Manager in day-to-day management of Modern Trade accounts.
• Manage Purchase Orders (PO) and replenishment processes to ensure accurate and timely order fulfillment.
• Monitor stock levels across accounts to maintain stock availability and minimize stockouts and overstocks.
• Coordinate promotion execution with retailers and internal teams, ensuring on-time delivery.
• Monitor sales performance and prepare regular sales reports for management and retail partners.
• Support NPD listings, coordinating listing approvals, new item setup and in-store placement.
• Track and report on account KPIs including order fulfillment, stock availability, sales achievement and promotions.

Skills

Data analysis

Excel

PowerPoint

Communication

Relationship management

Education

Bachelor's degree

Tools

ERP systems

Order management system

Job description

Support the Key Account Manager in day-to-day management of Modern Trade accounts (hypermarkets, supermarkets and convenience chains), executing account operational activities that keep orders flowing, stock available and promotions on track. Partner closely with sales, supply chain, trade marketing and finance teams to maintain strong retailer relationships and ensure our brands win at the shelf.

Key responsibilities

Execute account operational activities for Modern Trade accounts in line with account plans and Indonesia business strategy.

Manage Purchase Orders (PO) and replenishment processes to ensure accurate and timely order fulfillment.

Monitor stock levels across accounts to maintain stock availability and minimize out-of-stock and overstock situations.

Coordinate promotion execution with retailers and internal teams, ensuring on-time, on-budget delivery.

Monitor sales performance and prepare regular sales reports for management and retail partners.

Support NPD (new product) listings, coordinating listing approvals, new item set-up and in-store placement.

Track and report on account KPIs including order fulfillment, stock availability, sales achievement, promotion execution and NPD listing.

Follow up on retailer issues (claims, pricing, display, system problems, etc.) and resolve or elevate in a timely manner.

Maintain and strengthen retailer relationships at the operational level, working closely with retail buyers and store operations teams.

About you

Bachelor's degree in Business, Marketing, Supply Chain, or a related field.

1-3 years of experience in FMCG/retail sales, Modern Trade, or key account management.

Solid understanding of retail operations, including order management, POS data, and trade marketing.

Hands-on experience with ERP or order management systems is preferred.

Strong data analysis skills and proficiency in Excel/PPT for reporting.

Excellent communication, coordination, and relationship management skills.

Fluent in English; proficiency in the local language is a plus.

Detail-oriented, well-organized, and able to manage multiple tasks in a fast-paced environment.