Junior Information Management Analyst

World Bank Group; Jakarta Pusat; Hybrid; IDR 250,000,000 - 450,000,000; Full time

Benefits offered by this job

Retirement plan

Medical insurance

Paid leave

Job summary

The World Bank Group is seeking a motivated Information Governance professional in Jakarta to support lifecycle management of Microsoft 365, records retention, and governance policies across offices. You will help with repository management, training staff, and maintaining documentation.

Qualifications include a BA/BS in Information Management or related field, and good English communication. Local recruitment favors candidates authorized to work in Indonesia; diverse backgrounds welcome.

Qualifications

• Understanding and practical experience with information governance standards and lifecycle management.
• Knowledge of information, document and records management software systems.
• Ability to communicate information graphically for reporting and communication needs.
• Experience with Microsoft Office 365 customization and Power Automate is an asset.

Responsibilities

• Support governance and lifecycle management of Microsoft 365 solutions.
• Track records retention to ensure regulatory compliance.
• Assist with appraisal, retention and disposition activities for digital records.
• Support governance of records repositories in Jakarta office and off-site storage.

Skills

Information Lifecycle Management

Information Management Systems

Problem Solving

Analytical Reasoning

Versatility

Education

BA/BS in Information Management, Archives, Records Management, Information Science

Tools

Microsoft Office 365

Microsoft Power Automate

Job description

Job #: req38618

Organization: World Bank

Sector: Information Technology

Grade: GD

Term Duration: Open-Ended Staff (OPEN-OP)

Recruitment Type: Local Recruitment

Location: Jakarta,Indonesia

Required Language(s): English

Preferred Language(s):

Closing Date: 10/23/2026 (MM/DD/YYYY) at 11:59pm UTC

At the World Bank, a member of the World Bank Group (WBG), you'll join a diverse, global community working across cultures, disciplines, and borders to address the world's most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd

VPU Context

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Unit Context

The ITSIG (Information Governance) Unit is the strategic driver of trust, agility, and responsible innovation in the organization's data, information, and AI landscape. The unit develops and oversees governance frameworks, policies, and stewardship models that enable the Group, and the public, to maximize the value of its data and information. By embedding governance into product and service delivery, platform design, and business engagement, the unit positions governance as a catalyst for AI transformation and business impact. The unit also fosters partnerships and thought leadership, ensuring the Group remains at the forefront of global best practices in data, information, and AI governance.

Duties and Accountabilities

Key Responsibilities

1. Information Lifecycle Management

• Support the governance and lifecycle management of M365 solutions.
• Track the application of records retention schedules and regulatory requirements to ensure compliance.
• Assist with appraisal, retention, and disposition activities, including reviews of expired Microsoft 365 workspaces and digital records.
• Support the governance of records repositories in Jakarta office, including off-site storage records disposition following the WBG retention schedule.

2. Information Governance

• Help site owners and business units apply information management guidance and address routine repository issues, escalating complex matters to senior colleagues.
• Maintain and update documentation for information and records management policies and procedures.
• Collaborate with cross-functional teams to implement information management guidelines.
• Support the maintenance of the unit's intranet site.

3. Information Quality

• Review integrity, accuracy and completeness of information in document and records management repositories.
• Monitor data quality and implement corrective actions as necessary.

4. Internal User Support and Training

• Assist with training and supporting staff on information management tools and best practices.
• Support the development and implementation of knowledge sharing processes and tools for internal use.

Selection Criteria

Attention: Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.

• Understanding and practical experience with standards and good practices for information governance, information lifecycle management, records management, records appraisal, and records disposition.
• Knowledge and understanding of information, document and records management software systems.
• Ability to communicate information graphically in an appealing way for reporting and other communication needs.
• Ability to develop out-of-box solutions and customizations on Microsoft Office 365 platform and experience with Microsoft Power Automate would be an asset.
• Good oral and written communication skills in English; ability to write concise and accurate reports, and good public outreach skills.
• Awareness of AI governance principles and Agile/SaFe methodologies.
• Curiosity in the WBG's work and familiarity with its mission and objectives.
• Ability to conduct independent research and functional analysis and to make judgments on the archival value of the variety of documents and business records of the organization.
• Hands-on and results-oriented approach.
• Conceptual, analytic and innovative problem-solving ability.

Education and Experience

• BA/BS in Information Management, Archives, Records Management, Information Science, or related field

Core Competencies

• Information Lifecycle Management
• Information Management Systems
• Problem Solving
• Analytical Reasoning
• Versatility

Recommended Certifications

• SAFe Agilist or SAFe Product Owner or SAFe Scrum Master
• AIIM Certified Information Professional (CIP), ARMA's Certified Information Governance Professional (IGP), or ICRM Certified Records Managers (CRM)

As the World Bank Group continues to evolve, we value candidates who:

• Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries.
• Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making.
• Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.

WBG Culture Attributes

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.