Junior Field Training Manager

Loreal; Jakarta Pusat; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

L'Oréal Indonesia is seeking a Junior Field Trainer & Project Manager to enhance the capabilities of Medical Detailing Specialists and implement training modules. You will travel extensively to shadow visits, coach MDS, and lead training improvements across launches and studies.

You will design engaging product-knowledge sessions, analyze performance data, and collaborate with Medical Communication and Relations teams to elevate field performance.

Qualifications

• Bachelor's degree in a scientific field preferred.
• Min 3 years in Aesthetic/Dermocosmetic involving coaching and developing field teams.
• Strong ability to understand, interpret and communicate complex medical information clearly.
• Experience designing, delivering and evaluating training programs and coaching.
• Excellent verbal and written communication, with ability to influence at all levels.
• Willingness to travel extensively (up to 60%+) to conduct field visits and training.

Responsibilities

• Implement and monitor HCP Interaction Training Module and Selling Skills with shadow visits; provide coaching.
• Develop and deliver product knowledge sessions for new MDS; retraining for launches and studies.
• Document findings and analyze performance; produce actionable insights with senior teams.
• Translate shadow findings into concrete training improvement plans with Medical team.
• Manage specimen forecast and monthly stock opname.
• Lead Medical Strategic Projects and drive field-level execution.

Skills

Coaching

Training design

Communication skills

Analytical skills

Travel readiness

Initiative

Stakeholder management

Education

Bachelor's degree in science

Job description

Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries.

Hello, we're L'Oréal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

This role is responsible to enhance the capabilities of our Medical Detailing Specialists/ MDS and for driving the successful implementation of our HCP Interaction Training Module + Selling Skill through hands-on shadow visits, providing comprehensive product knowledge training for new hires and ongoing re-training, and continuously sharpening selling skills. The Junior Field Trainer & Project Manager will document key findings, analyze performance, and collaborate closely with the Medical Communication and Relations team to develop and execute impactful training improvement plans. This role requires extensive travel and a strong commitment to fostering excellence in our field force.

Key Job Accountabilities

• Implement and Monitor L'Oréal HCP Interaction Training Module + Selling Skills: Conduct regular shadow visits with MDS to observe and evaluate the effective implementation of the HCP Interaction Module and Selling Skills during healthcare professionals (HCP) interactions. Provide constructive feedback and coaching to enhance effective engagement with HCPs and sales effectiveness to L'Oréal's professional standards.
• Product Knowledge Mastery and Dissemination: Develop and deliver engaging training sessions on product knowledge for new MDS, ensuring a strong foundation in L'Oréal Dermatological Beauty's portfolio. Additionally, working closely with Medical Communication and Relations team, design and implement re-training programs for existing MDS as needed, to keep their product knowledge sharp and up-to-date with new launches or new scientific studies.
• Reporting and Performance Analysis: Document detailed findings and observations from all shadow visits, compiling comprehensive reports that highlight strengths and areas for development. Working with Medical Communication and Relations team, Area Managers and Head of Medical Visit to analyze performance trends and data to provide actionable insights for individual and team improvement.
• Collaborate on Training Improvement Plans: Work in close collaboration with the Medical Communication and Relations team to translate shadow visit findings and performance analyses into concrete training improvement plans. Contribute to the development and refinement of training modules, materials, and methodologies to address identified gaps and continuously elevate the overall capabilities of the field team.
• Manage specimen forecast: Responsible for tracking and oversight of specimen process, including monthly stock opname
• Lead Medical Strategic Project: Actively drive, track, and support the field-level execution for Key Projects and Medical Activation

Requirement

• Educational Background: A Bachelor's degree in a scientific field (e.g., Pharmacy, Biology, Chemistry, Life Sciences) would be an advantage, demonstrating a strong understanding of medical and dermatological principles.
• Experience: Have working experience min.3 years in Aesthetic/ Dermocosmetic that involves coaching and developing field teams is highly preferred.
• Scientific Acumen: Demonstrated ability to understand, interpret, and communicate complex scientific and medical information clearly and accurately.
• Training & Coaching Expertise: Strong proven ability to design, deliver, and evaluate engaging training programs, and to provide effective one-on-one coaching and constructive feedback.
• Communication & Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build rapport, influence, and motivate individuals at all levels.
• Analytical Skills: Proficient in observing, documenting, analyzing performance data, and translating findings into actionable insights and training strategies.
• Travel Mobility: Willingness and ability to travel extensively (potentially up to 60% or more, depending on territory needs) to conduct field visits, training sessions, and meetings.
• Initiative & Proactivity: Self-motivated and proactive, with a strong ability to work independently and manage a dynamic schedule effectively.
• Compliance: Upholds the highest ethical standards and demonstrates a thorough understanding of relevant industry regulations and L'Oréal's compliance policies.