IT Support (Daily Worker)

Marclan International; Daerah Khusus Ibukota Jakarta; On-site; IDR 66,960,000 - 100,440,000; Part time

Job summary

A hospitality company in Jakarta is seeking an IT professional to provide technical support and ensure smooth daily operations. Responsibilities include troubleshooting hardware and software issues, installing and maintaining office equipment, and assisting new employees with IT setups. Candidates should have a degree in IT and experience in a corporate environment. The position offers flexibility, requiring availability for 3 days per week.

Qualifications

• 1–2 years of experience in IT support or helpdesk.
• Good knowledge of VHP, Microsoft Office.
• Experience in a corporate or hospitality environment.
• Experience supporting office users in a corporate or hospitality environment is an advantage.
• Strong problem-solving skills and service mindset.
• Able to work independently with minimal supervision.
• Available to work 3 days per week on a flexible freelance basis.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain office IT equipment.
• Troubleshoot system connectivity and user access issues.
• Support email systems and basic network infrastructure.
• Assist in IT setup for new employees.
• Maintain IT inventory and documentation.
• Coordinate with external vendors for support.

Skills

Problem-solving skills

Service mindset

Knowledge of Windows OS

Networking basics

Hardware troubleshooting

Independent work

Education

Diploma or Bachelor’s Degree in Information Technology or related field

Tools

MS Office

Job description

Marclan International is seeking a reliable and service-orientated IT professional to support our corporate office operations. This position is suitable for individuals who enjoy solving technical issues, supporting users, and ensuring smooth daily IT operations in a dynamic hospitality environment.

Responsibilities

• Provide technical support for hardware, software, and network issues across the corporate office.
• Install, configure, and maintain computers, printers, and office IT equipment.
• Troubleshoot and resolve system, connectivity, and user access issues.
• Support email systems, shared drives, and basic server/network infrastructure.
• Assist in IT setup for new employees, including workstation preparation and access configuration.
• Maintain IT inventory and basic documentation of systems and equipment.
• Coordinate with external vendors when necessary for specialised support.

Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Minimum 1–2 years of experience in IT support or helpdesk.
• Good knowledge of VHP, Windows OS, Microsoft Office, networking basics, and hardware troubleshooting.
• Experience supporting office users in a corporate or hospitality environment is an advantage.
• Strong problem-solving skills and service mindset.
• Able to work independently with minimal supervision.
• Available to work 3 days per week on a flexible freelance basis.