It Product Manager - Roadmap, Uat & User Adoption

VIVERE Group; Tangerang; On-site; IDR 2,698,327,000 - 5,396,654,000; Full time

Job summary

Mastercard seeks a strategic leader to head Consumer Solutions for East Southeast Asia. You will define growth strategies, partner with issuers, digital banks, fintechs, and ecosystem partners to accelerate consumer adoption of Mastercard products and engagement platforms.

You will leverage market insights to shape product direction, supervise senior engagements, and drive measurable business outcomes across the region.

Qualifications

• Bachelor's degree required; MBA or advanced degree preferred.
• Significant experience in consumer banking, cards, payments, digital commerce, fintech, or related industries.
• Proven success developing and executing commercial growth strategies

Responsibilities

• Lead Mastercard's Consumer Solutions strategy across East Southeast Asia.
• Drive adoption and growth of Mastercard's consumer products, benefits platforms, and engagement solutions through issuers, digital banks, fintechs, and ecosystem partners.
• Identify market opportunities and develop growth strategies that accelerate consumer acquisition, activation, spend, retention, and portfolio profitability.
• Partner with Account Management, Business Development, and Product teams to develop customer-specific growth plans and differentiated value propositions.
• Serve as a senior subject matter expert for Consumer Solutions, leading strategic customer engagements, executive discussions, and solution workshops.
• Monitor consumer trends, competitive developments, and emerging industry opportunities to shape commercialization priorities and business growth plans.
• Collaborate cross-functionally with Product, Services, Marketing, Advisors, Data & Services, Digital Partnerships, Legal, and regional teams to deliver integrated customer solutions.
• Leverage data, analytics, and market insights to identify growth opportunities and measure business impact.
• Influence product innovation and roadmap priorities by acting as the voice of customers and markets across East Southeast Asia.
• Build and scale best practices and thought leadership that strengthen Mastercard's market differentiation.
• Lead, coach, and develop a high-performance team while fostering a culture of collaboration, innovation, and customer-centricity.

Education

Bachelor's degree

MBA or advanced degree

Job description

• What IT Product Manager Roadmap Uat User Adopt...

Vice President, Specialist Sales, Consumer Solutions

Our Purpose
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary
Vice President, Specialist Sales, Consumer Solutions
The Customer Solution Center (CSC) team enables Mastercard to develop stronger solutions and value propositions for customers across East Southeast Asia. Serving as the central hub for Mastercard's capabilities, CSC drives growth, differentiation, and revenue by creating and delivering compelling, data-driven, and scalable solutions that address evolving customer and consumer needs.
Within CSC, the Consumer Solutions team is responsible for accelerating consumer payments growth through innovative consumer propositions, benefits platforms, and engagement capabilities. The team works closely with issuers, digital banks, fintechs, to drive consumer acquisition, activation, engagement, retention, and portfolio profitability while strengthening Mastercard's competitive position across East Southeast Asia.
The Vice President, Specialist Sales, Consumer Solutions for East Southeast Asia is responsible for defining and executing the division's consumer growth strategy, and adoption of Mastercard's consumer solutions portfolio, and identifying new business opportunities that deliver incremental revenue, spend, and market share growth. The role serves as a trusted advisor to customers and internal stakeholders, leveraging deep market expertise and consumer insights to shape solution strategies and deliver measurable business outcomes.

Role

• Lead Mastercard's Consumer Solutions strategy across East Southeast Asia.
• Drive adoption and growth of Mastercard's consumer products, benefits platforms, and engagement solutions through issuers, digital banks, fintechs, and ecosystem partners.
• Identify market opportunities and develop growth strategies that accelerate consumer acquisition, activation, spend, retention, and portfolio profitability.
• Partner with Account Management, Business Development, and Product teams to develop customer‑specific growth plans and differentiated value propositions.
• Serve as a senior subject matter expert for Consumer Solutions, leading strategic customer engagements, executive discussions, and solution workshops.
• Monitor consumer trends, competitive developments, and emerging industry opportunities to shape commercialization priorities and business growth plans.
• Collaborate cross‑functionally with Product, Services, Marketing, Advisors, Data & Services, Digital Partnerships, Legal, and regional teams to deliver integrated customer solutions.
• Leverage data, analytics, and market insights to identify growth opportunities and measure business impact.
• Influence product innovation and roadmap priorities by acting as the voice of customers and markets across East Southeast Asia.
• Build and scale best practices and thought leadership that strengthen Mastercard's market differentiation.
• Lead, coach, and develop a high‑performance team while fostering a culture of collaboration, innovation, and customer‑centricity.

All About You

• Bachelor's degree required; MBA or advanced degree preferred.
• Significant experience in consumer banking, cards, payments, digital commerce, fintech, or related industries.
• Proven success developing and executing commercial growth strategies