IT Manager / IT Development Manager

Talent Search Recruitment - Indonesia; Jakarta Selatan; On-site; IDR 900,000,000 - 1,400,000,000; Full time

Job summary

Talent Search Recruitment - Indonesia is seeking an experienced IT Manager to lead our IT operations, application development, and infrastructure within the insurance brokerage sector. You will drive initiatives using C# and .NET technologies and collaborate with stakeholders to deliver scalable tech solutions.

The role requires a strong technical foundation, 5+ years in IT leadership, and familiarity with insurance processes and security best practices.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Software Engineering, or related field.
• Minimum 5 years of IT, software development, or application management experience, with leadership experience.
• Strong hands-on experience with C# and .NET / .NET Core technologies required.
• Experience developing, maintaining, and troubleshooting business applications and enterprise systems.
• Good knowledge of database management, preferably SQL Server, including query optimization and performance.

Responsibilities

• Lead and manage IT operations, software development initiatives, system maintenance, and technology infrastructure.
• Oversee development and maintenance of internal applications and business systems using C# and .NET technologies.
• Ensure reliability, security, performance, and scalability of IT systems for insurance brokerage operations.
• Collaborate with stakeholders to translate requirements into effective technology solutions.
• Manage system integration with insurers, third-party platforms, and other business applications.
• Oversee database management, architecture, troubleshooting, and performance optimization.
• Ensure data security, access controls, backups, and disaster recovery plans.
• Lead IT team, including developers, sysadmins, and vendors, where applicable.
• Manage IT projects, timelines, budgets, and resources to ensure successful delivery.
• Identify opportunities to improve business processes via automation and digitalization.
• Ensure IT systems comply with data protection and regulatory standards in insurance.

Skills

C# & .NET

Leadership

SQL Server

Education

Bachelor's degree in IT/CS/SE

Tools

APIs

Job description

We are looking for an experienced IT Manager to lead and manage the company's IT operations, application development, and technology infrastructure within the insurance brokerage industry. The ideal candidate should have a strong technical background in software development, particularly using C# and .NET technologies, along with a solid understanding of insurance business processes and systems.

Key Responsibilities

• Lead and manage the company's IT operations, software development initiatives, system maintenance, and technology infrastructure.
• Oversee the development, enhancement, and maintenance of internal applications and business systems using C# and .NET technologies.
• Ensure the reliability, security, performance, and scalability of IT systems supporting the company's insurance brokerage operations.
• Work closely with business stakeholders to understand operational requirements and translate them into effective technology solutions.
• Manage system integration with insurance companies, third-party platforms, and other relevant business applications.
• Oversee database management, system architecture, troubleshooting, and application performance optimization.
• Ensure data security, system access controls, backup procedures, and disaster recovery plans are properly implemented.
• Lead and coordinate the IT team, including developers, system administrators, and external IT vendors, where applicable.
• Manage IT projects, timelines, budgets, and resources to ensure successful implementation and delivery.
• Identify opportunities to improve business processes through automation, digitalization, and technology enhancements.
• Ensure IT systems comply with applicable data protection requirements and relevant regulatory standards within the insurance industry.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field.
• Minimum 5 years of experience in IT, software development, or application management, with relevant experience leading or managing an IT team.
• Mandatory: Strong hands-on experience with C# and .NET / .NET Core technologies.
• Experience in developing, maintaining, and troubleshooting business applications and enterprise systems.
• Good knowledge of database management, preferably Microsoft SQL Server, including query optimization and database performance.
• Experience with system integration, APIs, web services, and software development lifecycle (SDLC).
• Experience in the insurance industry, preferably within an insurance brokerage company, is highly preferred.
• Understanding of insurance business processes, such as policy administration, quotations, renewals, claims processing, and client or policy data management, would be an advantage.
• Strong problem-solving, analytical, project management, and stakeholder management skills.
• Good leadership and communication skills, with the ability to work closely with both technical and non-technical teams.

Preferred Qualifications

• Previous experience developing or managing insurance-related applications or brokerage management systems.
• Familiarity with integrations between insurance brokers, insurance companies, and other third-party systems.
• Experience in IT infrastructure, cybersecurity, cloud platforms, and enterprise system management.
• Ability to balance hands-on technical responsibilities with IT team leadership and business support.