IT Intern

Onesubsea; Duri; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

SLB offers an IT Onsite Support Internship in Duri, Riau, focused on helping users with hardware and software issues. You'll assist with device setup, troubleshooting, and coordination with central IT for escalations, gaining hands-on experience in a field environment.

The role emphasizes problem-solving, teamwork, and clear communication to ensure IT services run smoothly for employees during the 6-month internship.

Qualifications

• Bachelor's degree in IT or related field (or student)
• Good understanding of computers, operating systems, and basic networking
• Familiar with Microsoft 365, Active Directory, and remote support tools
• Able to diagnose and fix hardware or software issues
• Good communication and teamwork skills
• Organized and service oriented
• Basic IT certifications (CompTIA A+ or Microsoft) are a plus

Responsibilities

• Provide onsite support for computer, printer, and network issues.
• Install, set up, and maintain hardware and software.
• Troubleshoot technical problems and help users solve IT issues quickly.
• Collaborate with central IT teams when escalation is needed.
• Keep records of support activities and equipment.
• Support meeting room equipment and video conferencing tools.
• Ensure IT equipment and systems run smoothly and securely.
• Provide basic IT guidance or training to users when needed.

Skills

IT support

Windows OS

Networking basics

Communication

Organized

Service oriented

Education

Bachelor's degree in IT or related (or currently studying)

Tools

Microsoft 365

Active Directory

Remote support tools

Job description

Job Description

The IT Onsite Support Internship is responsible for supporting the IT team in day-to-day technical assistance to users, ensuring that computers, networks, and IT equipment operate smoothly. This role involves troubleshooting hardware and software issues, installing and maintaining devices, and coordinating with central IT teams for system updates or escalated support. The position requires hands-on work at the site, strong problem-solving skills, and good communication to support employees effectively.

Placement will be in Duri, Riau.

Roles and Responsibilities:

• Provide onsite support for computer, printer, and network issues.
• Install, set up, and maintain hardware and software.
• Troubleshoot technical problems and help users solve IT issues quickly.
• Work with central IT teams when issues need escalation.
• Keep records of support activities and equipment.
• Support meeting room equipment and video conferencing tools.
• Ensure IT equipment and systems run smoothly and securely.
• Give basic IT guidance or training to users when needed.

Qualifications and Experience:

• Bachelor's degree (or currently studying) in IT, or related field.
• Good understanding of computers, operating systems, and basic networking.
• Familiar with Microsoft 365, Active Directory, and remote support tools.
• Able to diagnose and fix hardware or software issues.
• Good communication and teamwork skills.
• Organized, responsible, and service oriented.
• Basic IT certifications (like CompTIA A+ or Microsoft) are a plus.

internship 6months

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.