IT Infrastructure Lead: Network, VPN & Security Ops

PT Mitra Adiperkasa Tbk (MAP Fashion1); Kebayoran Baru; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

MAP in Jakarta is seeking a Network Incident Support specialist to provide Level 2 incident handling, manage provisioning for new, upgrade, and termination requests, and oversee network hardware provisioning for stores.

The role also involves creating and maintaining store VPN connectivity, managing new store email accounts, and monitoring connectivity across stores and overseas offices. Collaboration with Corporate IT on projects is required.

Responsibilities

• Provide Level 2 Network Incident Support
• Manage network provisioning activities (new, upgrade, and termination)
• Handle network hardware provisioning
• Create and maintain store network VPN connectivity
• Create and manage new store email accounts
• Monitor store network connectivity
• Monitor overseas office and store network operations
• Coordinate with Corporate IT on network-related projects
• Monitor endpoint security compliance

Job description

MAP in Jakarta is seeking a Network Incident Support specialist to provide Level 2 incident handling, manage provisioning for new, upgrade, and termination requests, and oversee network hardware provisioning for stores.

The role also involves creating and maintaining store VPN connectivity, managing new store email accounts, and monitoring connectivity across stores and overseas offices. Collaboration with Corporate IT on projects is required.