IT Business Analyst/System Analyst

Pengiklan Anonim; Jakarta Pusat; On-site; IDR 150,000,000 - 210,000,000; Full time

Job summary

Pengiklan Anonim is seeking an IT Business Analyst to translate business needs into clear IT requirements and to drive process improvements. You will map processes, gather requirements, and collaborate with cross-functional teams to deliver effective SOPs and system enhancements.

The role emphasizes strong analytical and communication skills, collaboration with IT and business users, and the ability to document As-Is/To-Be workflows for successful implementation.

Qualifications

• Bachelor’s degree in IT/IS/CS or related field.
• 3–5 years of IT business analysis or related roles.
• Strong analytical and communication skills.
• Experience documenting requirements and specifications.
• Proficient with Visio/Draw.io/Bizagi for process mapping.

Responsibilities

• Analyze existing business processes and identify gaps and improvement opportunities.
• Gather, analyze, and document business and system requirements from stakeholders.
• Develop and maintain process flows, SOPs, and As-Is / To-Be documentation.
• Translate business requirements into functional specifications and system requirements for IT development.
• Coordinate with business users and IT teams to ensure solutions meet business needs.
• Support system implementation, testing, and UAT.
• Identify and recommend business process and system improvements to enhance efficiency.
• Monitor and evaluate implemented solutions to ensure alignment with objectives.

Education

Bachelor's degree in Information Technology, Information Systems, Computer Science, or related fields

Tools

Microsoft Visio

Draw.io

Bizagi

Job description

Bachelor's degree in Information Technology, Information Systems, Computer Science, or related fields.

Minimum 3–5 years of experience in IT Business Analysis, Business Process Analysis, System Analysis, or related roles.

Strong understanding of business process mapping, workflow analysis, and process improvement.

Experienced in gathering business requirements and translating them into functional specifications.

Familiar with process mapping tools such as Microsoft Visio, Draw.io, or Bizagi.

Good understanding of IT systems, applications, system analysis, and system implementation.

Strong analytical, problem-solving, communication, and stakeholder management skills.

Able to work independently and collaborate with cross‑functional teams.

Responsibilities

Analyze existing business processes and identify gaps, inefficiencies, and improvement opportunities.

Gather, analyze, and document business and system requirements from relevant stakeholders.

Develop and maintain process flows, SOPs, and As‑Is / To‑Be process documentation.

Translate business requirements into functional specifications and system requirements for IT development.

Coordinate with business users and IT teams to ensure system solutions meet business needs.

Support system implementation, enhancement, testing, and User Acceptance Testing (UAT).

Identify and recommend business process and system improvements to enhance operational efficiency.

Monitor and evaluate implemented solutions to ensure alignment with business objectives.