Information Technology Business Analyst

Askarasoft; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 120,000,000 - 200,000,000; Full time

Job summary

Askarasoft is seeking a Business Analyst to design systems that meet customer needs and coordinate with stakeholders for smooth implementation. The role involves documenting requirements, creating functional designs, and communicating with developers and clients to meet deadlines.

Responsibilities include gap analysis, presales support, blueprint creation, UAT execution, and producing technical documents such as ERDs and use case diagrams. Travel may be required for client sites.

Qualifications

• Bachelor's degree in Information System or equivalent.
• 1 year of IT business analysis experience.
• Experience in Agile workflows.

Responsibilities

• Discuss stakeholder needs and perform gap analysis with existing systems.
• Create functional design documents and flowcharts (ERD, Use Case).
• Assist sales during presales meetings and gather client feedback post-implementation.
• Develop user guides and support end-user training.
• Lead UAT testing and document issues for deployment.

Skills

Stakeholder influence

Report writing

Presentation skills

Analytical thinking

Fast learner

Education

Bachelor's degree in Information System

Tools

Figma

Visio

Enterprise Architect

Job description

As a Business Analyst, your mission is to design a system to fulfill customer needs and communicate with stakeholder to ensure smooth implementation. You will be required to document customer requirement, create functional design, and communicate with developer and client to meet deadlines and customer requirement.

Responsibilities

• Discuss with stakeholders on their needs and create Gap analysis with existing system
• Assist sales team during the presales meeting
• Create Blueprint Document
• Gather feedback from end users after Go Live/Implementation
• Create technical document (Functional Specification Design, Flowchart, ERD, Use Case Diagram)
• Manage technical difficulties, working with developers when necessary
• Create User Acceptance Test Script and Perform UAT with client
• Create user guide and provide user training
• QC and Testing before deployment
• Provide weekly report meeting documentation
• Collaborate with team members to understand organizational and operational challenges
• Motivate team to achieve task within deadline
• Client Support

Requirements

• Familiarity with wireframing tools such as Figma
• Familiarity with tools to create flowchart, ERD, DFD such as visio or enterprise architect
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Experienced in creating detailed reports and giving presentation
• Experienced working in Agile workflow
• 1 year of working experience as IT Business Analyst
• Candidate must possess at least a Bachelor's Degree or equivalent (S-1) in Information System
• Having own vehicle ( Motor / Car ) and Laptop is a must
• Having good communication and presentation skill
• Having good writing and analytical skills
• Fast learner, detailed person, and good problem solving skills
• High integrity, committed, and responsible person
• Ability to travel outside Surabaya/placed outside Surabaya